Avaya BCM Management Guia do Utilizador descarregar pdf (Página 68)

64 Chapter 2 Fault Management System

P0609330 2.0

• The events are then recorded into the Business Communications Manager alarm database.

Alarm database

Refer to Figure 16 when reviewing the following description:

• The alarm database (item 7) holds a maximum of 5000 alarm records. The network

administrator configures the record capacity of the alarm database to a smaller size if required.

• Use the Unified Manager Alarm Manager batch archive function to archive the information in

the alarm database. Set the batch job parameters (day of the week and time) and file

destination. For further information on how to configure and use the alarm manager, refer to

Configuring alarm manager settings on page 69.

Alarm banner and alarm browser

The Alarm Banner and the Alarm Browser (item 8, Figure 16) provide real-time information about

events occurring within the Business Communications Manager system.

Alarm system interfaces

• The Alarm Banner window allows you to continually monitor the Business Communications

Manager system for alarms. For more information, refer to “Accessing the alarm banner to

monitor alarm notification” on page 67.

• The Alarm Browser window allows you to browse through a list of alarms and provides

detailed information on each one. For more information, Refer to “Accessing the alarm

browser to analyze alarm detail” on page 68.

• Alarm Manager allows you to manage the collection and storage of alarm information. Use the

Alarm Manager to enable or disable sending of all or some types of SNMP traps. The Alarm

Backup Batch Job application backs up old alarm records to an archive folder at scheduled

time intervals. For further information on how to use the Backup Batch Job, refer to

“Configuring alarm manager settings” on page 69.

BCM alarm severity

Alarm severity refers to a scale in which an alarm notification is categorized. The alarm severity

prescribes the degree of appropriate user intervention.

There are four alarm severity levels: critical, major, minor, and warning.

• Critical alarms indicate system problems that require immediate corrective action.

• Major alarms indicate system problems that require corrective action.

• Minor alarms indicate system problems that do not affect system performance and may or

may not require action.

• Warning alarms indicate system status changes that normally do no need any corrective

action.

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Avaya BCM Management Guia do Utilizador Página 68