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Chapter 2 Fault Management System 213
Business Communications Manager - Management User Guide
Alarm severity: Critical
Trap-type: Error
Logs: MSC event 361, Sev=P6, Cat=F
Event ID: 39 Message: The Market Profile is invalid. The installer must select the appropriate
profile.
User action: The installer must select the appropriate profile.
Alarm severity: Critical
Trap-type: Error
Logs: MSC event 350, Sev=P9, Cat=F
Event ID: 40 Message: The long term alarm threshold has been surpassed in DTCM %1 for
the Unavailable Seconds Error. The most likely cause is an irregularity
with the PSTN connections. The cable connecting the DTCM to the
network termination point or external CSU has been disconnected, or
there is a problem with the signal from the network.
User action: Check the logs and look for Events ranging from 315-336. If this alarm
occurs more than once over a two-week period, contact your local
support group.
Alarm severity: Critical
Trap-type: Error
Logs: MSC event 315, Sev=P8, Cat=F
Event ID: 41 Message: The long term alarm threshold has been surpassed in DTCM %1 for
the detection of Loss of Signal. The most likely cause is an irregularity
with the PSTN connections. The cable connecting the DTCM to the
network termination point or external CSU has been disconnected, or
there is a problem with the signal from the network.
User action: Check the logs and look for Events ranging from 315-336. If this alarm
occurs more than once over a two-week period, contact your local
support group
Alarm severity: Critical
Trap-type: Error
Logs: MSC event 316, Sev=P8, Cat=F
Event ID: 42 Message: The long term alarm threshold has been surpassed in DTCM %1 for
the detection of Loss of Signal. The most likely cause is an irregularity
with the PSTN connections. The cable connecting the DTCM to the
network termination point or external CSU has been disconnected, or
there is a problem with the signal from the network.
User action: Check the logs and look for Events ranging from 315-336. If this alarm
occurs more than once over a two-week period, contact your local
support group
Alarm severity: Critical
Trap-type: Error
Logs: MSC event 317, Sev=P8, Cat=F
Event ID: 43 Message: The long term alarm threshold has been surpassed in DTCM %1 for
the detection of Alarm Indication Signal. The most likely cause is an
irregularity with the PSTN connections. The cable connecting the
DTCM to the network termination point or external CSU has been
disconnected, or there is a problem with the signal from the network.
Voice software Return to table: Component ID (alarm)/eventSource (trap) summary
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