Avaya BCM Management Guia do Utilizador descarregar pdf (Página 469)

100

101

Chapter 10 Testing, Troubleshooting, and Diagnostics 465

Business Communications Manager - Management User Guide

4 Allow sufficient start up time.

5 Assign the prime line.

6 Assign a ringing line if required, for example, auto-answer modems, FAX).

Checking the wiring

Check the following connections:

• ATA 2 to the terminal.

The resistance must be 200 ohms or less for data applications and 1,300 ohms or less for voice

applications.

• Business Communications Manager hardware to ATA 2.

The wiring must be equivalent to 800 m of 0.5 mm wire (2,600 ft. of 24 AWG) or less. Do not

use bridge taps and loading coils between the Business Communications Manager hardware

and Enterprise Edge ATA 2.

• External line to the Business Communications Manager system.

Ensure the external line is correctly connected to the BCM1000 and make sure there is dial

tone.

Checking for dial tone at the ATA 2

Check to ensure there is dial tone from the set and from the ATA 2 module.

1 If there is no dial tone, replace a single-line telephone for the data communication device.

2 If there is no dial tone at the ATA 2 unit:

a Disconnect the line side of ATA 2. Connect an Business Communications Manager

telephone to the ATA 2 port.

b Check that the connection from ATA 2 to the Business Communications Manager

hardware is functioning correctly (the telephone has dial tone).

Checking for trunk line dial tone to the ATA 2

Use the following steps to check for trunk line dial tone to the ATA 2.

1 Disconnect ATA 2 external line from the Business Communications Manager hardware and

connect the data device directly to this external line.

2 Make a call.

3 If the problem continues, the device or the external line is possibly at fault.

4 Plug the device into a different line.

5 If the problem continues, the device is possibly at fault.

1 2 ... 464 465 466 467 468 469 470 471 472 473 474 ... 487 488

Comentários a estes Manuais

Sem comentários

Avaya BCM Management Guia do Utilizador Página 469

Comentários a estes Manuais

Manuais e produtos relacionados com Gateways/controladores Avaya BCM Management