Avaya BCM Management Guia do Utilizador Página 321

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Chapter 4 Log Management System 317
Business Communications Manager - Management User Guide
Figure 38 Report-a-problem application selection screen (step 2)
5 If you select Basic application, click on the boxes that correspond to the application that
require support (see Figure 39).
To return to the previous screen (see Figure 38) click Back
To cancel the operation and continue to Archlog Scheduler, click Cancel
To complete the Report-a-problem wizard form, click Finish.
Note: Unless support requests you to select specific application/log files, the standard
practice is to select ALL log files. This insures all relevant files are captured.
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