Avaya BCM Management Guia do Utilizador descarregar pdf (Página 450)

446 Chapter 10 Testing, Troubleshooting, and Diagnostics

P0609330 2.0

Disabling a module

You must disable a module before you replace it. In addition, you may be able to clear a hung line

by disabling and enabling the affected module.

1 On the navigation tree, click the Resources key and click the Media Bay Modules key.

2 Click the heading of the Bus you want to disable.

The State box indicates that the module is enabled. The Configuration menu option is

enabled.

3 On the Configuration menu, click Disable.

The system displays a warning that this action will disable the entire module and all of its

devices.

4 Click OK. The system disables the module in one minute (or immediately, if the status is idle).

Click Cancel to leave this display without disabling the module.

Enabling a disabled module

1 On the navigation tree, click the Resources key and click the Media Bay Modules key.

2 Click heading of the Bus associated with the module you wish to enable.

The State box indicates that the module is disabled and the Configuration menu is enabled.

3 On the Configuration menu, click Enable.

The system displays a message indicating that the module is being enabled.

Identifying a device connected to the system

You may wish to check a device’s version number for compatibility with the system. Use this

procedure to display status information for any device connected to the system.

1 On the navigation tree, click the Resources and the Media Bay Modules keys.

2 Click the key of the Bus ## and click the key of the Port #.

3 Click the Channels key.

4 Click the B1 heading to display the device connected to the B1 channel or click the B2

heading to display the device connected to the B2 channel.

The window displays the device, its type, the version number of the device and its state.

5 If there is an add-on device attached to the telephone such as a central answering position

module or a Busy Lamp Field, click the B1 or B2 key and click the Addons heading to display

the add-on device.

Warning: Use Page feature, on your system, prior to disabling.

Use the Page feature to inform users that you are about to disable a module. Indicate that

they may experience delays in the performance of their devices.

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Avaya BCM Management Guia do Utilizador Página 450