Avaya BCM Management Guia do Utilizador descarregar pdf (Página 314)

310 Chapter 4 Log Management System

P0609330 2.0

Core telephony alarms are sent to both the MSC (core telephony) and the NT Event log systems.

The Business Communications Manager generates NT event alarms that relate to events that occur

in the voice software component. Use the log descriptions in conjunction with the voice software

component alarms to resolve events with a severity level of P5 and above. For further information

on alarms refer to Chapter 2, “Fault Management System. For specific information on the voice

software component alarms, refer to “Voice software” on page 211.

The logs display the following information:

• Description (MSC event or alarm number)

• Severity (1 - 9)

• Repeats (number of occurrences for this event)

• Time (format: yyyymmddhhmmss, e.g. 20030627135318)

• Parameters (report this information to Nortel Network support for debugging purposes - the

field displays information on port numbers, internal software variables, buffer numbers)

MSC System test log

The System Test log keeps a record of events that occurred in the system related to diagnostic test

results, telephony events and alarms, audits. Use the System Test log to check the frequency of log

events and the number of consecutive occurrences of an event or an alarm.

Erase the log after you correct all faults or ensure that the log items do not indicate a problem with

system operation. For further information on how to display the system test log, refer to

“Displaying the MSC log information” on page 311.

MSC System administration log

The System Administration log keeps a record of administrative events such as sessions in which a

change was made, invalid password attempts, and password changes. You can check the items in

the log, check when each item in the log occurred and you can erase the log.

Erase the log after you correct all faults or ensure that the log items do not indicate a problem with

system operation. For further information on how to display the System Administration log, refer

to “Displaying the MSC log information” on page 311.

Note: The System test log holds a maximum of 20 items. Check and record these items at

regular intervals.

Note: The System administration log holds a maximum of ten items. Check and record

these items at regular intervals.

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Avaya BCM Management Guia do Utilizador Página 314