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Business Communications Manager - Management User Guide
Preface
The Business Communications Manager - Management User Guide describes how to manage,
maintain and sustain Business Communications Manager network services.
Purpose
The concepts, operations, and tasks described in the guide relate to the FCAPS (fault,
configuration, administration, performance, and security) management strategy for the Business
Communications Manager (BCM) and BCM network. This guide provides task-based information
on how to detect and correct faults through the interfaces and reporting system.
Use the Nortel Networks Unified Manager (UM) and Network Configuration Manager (NCM)
applications to implement, monitor and administer the network level operations. Use this guide to
perform equivalent network-level operations using an SNMP based network management system.
In brief, the information in this guide explains:
• Network structure and concepts
• Network management tools
• Fault management & monitoring
• Performance management
• Security administration
Audience
The Business Communications Manager - Management User Guide is directed to network
administrators responsible for maintaining BCM networks. This guide is also useful for network
operations center (NOC) personnel supporting a Business Communications Manager managed
services solution. To use this guide, you must:
• be an authorized Business Communications Manager administrator within your organization
• know basic Nortel Networks Business Communications Manager terminology
• be knowledgeable about telephony and IP networking technology
Organization
This guide is organized for easy access to information that explains the concepts, operations and
procedures associated with using the Business Communications Manager network management
applications.
Business Communications Manager 3.6 Management User Guide organization provides a
summary description of the contents of this document.
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