
Chapter 1 Management Overview 57
Business Communications Manager - Management User Guide
• “Deleting a volume” on page 413
• “Performing a backup using the BRU” on page 414
• “Scheduling a backup” on page 417
• “Viewing scheduled backups” on page 419
• “Viewing a scheduled backup report” on page 419
• “Deleting a scheduled backup” on page 419
• “Performing a restore using the BRU” on page 420
Troubleshooting and diagnostics activities overview
This section contains information about diagnosing module line performance issues and device
line issues. This section also provides instructions on how to perform a system startup, set
identification parameters and maintain telephony resources.
For further information on diagnostics activities, refer to Chapter 10, “Testing, Troubleshooting,
and Diagnostics,” on page 423.
This chapter contains the following information:
• “Module Diagnostics” on page 423
• “Problems with trunk or station modules” on page 426
• “Media Bay Module status” on page 427
• “Testing DTM Modules” on page 429
• “DTM CSU statistics” on page 431
• “Testing the DDI Mux” on page 434
• “Troubleshooting Telephone Connections” on page 439
• “Performing a system startup and warm reset” on page 441
• “Changing system identification parameters” on page 442
• “Maintenance programming for telephony resources” on page 444
• “General Diagnostic Activities” on page 457
• “Emergency telephone does not function” on page 464
• “ATA 2 does not function” on page 464
• “Unified Manager Diagnostics” on page 466
• “Driver Debug diagnostics” on page 466
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