Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 71)

Call Detail Recording System Administration Guide

Chapter 4

Install CDR Client application

The CDR Client application allows you to administer remotely the domain and user access to the

Call Detail Recording records. You can view and print records. You also control record security.

To install the CDR Client application:

1 Exit any Windows

programs that are running.

2 Disable any anti-virus programs that are running.

3 On the Unified Manager front page, click the Install Clients button.

The Client Install Application page appears.

4 Click the CDR Client Wrapper link.

The Call Detail Recording page appears.

5 Click the Download CDR Client Wrapper button.

A file download window appears.

6 Select Save this program to disk and click the OK button.

The SaveAs dialog appears.

7 Choose a location to save this file to and click the Save button.

The file begins downloading.

8 When the file is finished downloading, click the Close button.

9 Double-click the CDRClientWrapper.exe file.

10 Follow the instructions on the display to complete the installation.

11 When completed, CDR Client appears under the Start menu.

Call Detail Recording display

CDR Client allows you to monitor records remotely as calls occur. To access CDR Client:

1 Click the Start button and point to Programs.

2 Point to Nortel Networks and then point to CDR Client.

3 Click CDR Client.

The CDR Client window appears.

Note: The CDRClientWrapper.exe file installs the CDR Client and the CDR Pull Client.

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Avaya Call Detail Recording System Manual do Utilizador Página 71