Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 65)

Norstar reports 65

Call Detail Recording System Administration Guide

The following diagram shows an example of the line indicating digits dialed appear in Outgoing

call reports. A maximum of 32 digits/characters can appear. If the call connected digit separator

option is enabled, an “!” appears between digits dialed before and after the call connects.

Figure 60 Sample digits dialed line

The following diagram shows an example of the line indicating when the user or caller enters an

invalid password.

Figure 61 Sample invalid password line

The following diagram shows an example of the line indicating when an account code is entered.

Account codes can be a maximum of 12 digits.

Figure 62 Sample account code line

The following diagram is an example of the line indicating when a password is entered. The

password ID is a maximum of two digits (00-99). The report indicates the password override ID

and not the password itself.

Figure 63 Sample password

The following diagram shows an example of the line indicating the last line of a call report if the

call states are missed or if a call is missed altogether. It is followed by a carriage return and two

line feeds so that there is a blank line before the start of the next call report.

Figure 64 Sample last line

The following diagram shows and example of the line identifying the physical line of an incoming

call on a target line. The line number is fixed at four digits (with leading zeros).

Figure 65 Sample physical line

DIGITS DIALED XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

DIGITS DIALED 123456789!1234

00:00:00 INVALID PASSWORD

00:00:00 ACCOUNT CODE XXXXXXXXXXXX

00:00:00 RESTRICTION PASSWORD XX

REPORTS LOST

LINE = XXXX

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Avaya Call Detail Recording System Manual do Utilizador Página 65