Avaya Call Detail Recording System Manual do Utilizador Página 26
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26 Configuring the Report Options
P0993139 05
DNIS Info
The Dialed Number Identification Service (DNIS) provides the number the caller dialed to reach
the Business Communications Manager system.
You can enable or disable the DNIS Info parameter. The DNIS Info default is Enabled. This
parameter applies to the Norstar Record Format only. Not all trunks support DNIS.
To enable or disable the DNIS Info options:
1 On the navigation tree, click the Services key and click the Call Detail Recording key.
2 Click the Report Options heading.
The Report Options window opens.
3 In the DNIS Info list box, select Enable or Disable.
Connect Char (Characters)
Normally, Call Detail Recording reports all the digits the user dialed to connect a call. The digits
can include digits responding to prompts from an Auto-attendant, extension transfer or voice mail
service. To distinguish between digits dialed to connect the call and digits dialed after the call is
connected, you can insert an “!” between the two sets of digits.
You can enable or disable the Connect Char parameter. The Connect Char default is Disabled.
To enable or disable the Connect Char options:
1 On the navigation tree, click the Services key and click the Call Detail Recording key.
2 Click the Report Options heading.
The Report Options window opens.
3 In the Connect Char list box, select Enable or Disable.
Note: Some of the Report Options parameters are market specific. If the parameter value
does not match the trunk property, Call Detail Recording can produce incorrect reports. If
you are using a Call Accounting package to process reports, consult your software vendor
before you make any changes.
- Business Communications 1
- Call Detail Recording System 1
- Administration Guide 1
- Trademarks 2
- Contents 3
- Contents 4
- Chapter 3 4
- Chapter 4 5
- Figures 8
- Tables 10
- Before you begin 11
- Text conventions 12
- Acronyms 12
- Related publications 13
- P0993139 05 14
- 14 Related publications 14
- Chapter 1 15
- Introduction 15
- Chapter 2 17
- The Summary window appears 18
- Table 2 Report Parameters 19
- Report formats and types 20
- Report Language 21
- Report Filter 22
- Account Code Feature Code 22
- Account Code list 23
- Using Account Codes 23
- Date Format 25
- Header Format 25
- DNIS Info 26
- Connect Char (Characters) 26
- Clip File Schedule 27
- CDR Disk Space limit 27
- Table 6 Market Parameters 28
- Prefix filter 30
- Access Bin Settings 31
- Saving configuration changes 32
- Using the Configuration menu 33
- Configuration Undo 34
- Configuration Clip File 35
- Clip File 36
- Data File Transfer 37
- Methods of Data File Transfer 38
- Central server requirements 39
- 40 Data File Transfer 40
- Data File Transfer 41 41
- 42 Data File Transfer 42
- Data File Transfer 43 43
- 44 Data File Transfer 44
- Call Detail Recording Reports 45
- SL-1 report field definitions 46
- SL-1 Standard reports 47
- SL-1 CLID reports 48
- Norstar reports 50
- Norstar CLID reports 51
- Norstar Real Time report 53
- Norstar All report 54
- Target line/Physical lines 56
- Busy reports 56
- Bearer capability data 57
- PRI Call-by-call service 57
- Voice over IP calls 58
- External call forward 59
- 60 Norstar reports 60
- Norstar report 61
- 62 Norstar reports 62
- Printable line descriptions 63
- 66 Norstar reports 66
- Norstar reports 67 67
- Norstar reports 69 69
- 70 Norstar reports 70
- The CDR Client window 72
- CDR Group User Administration 73
- CDR Pull Client 74
- Starting the CDR Pull Client 75
- Configuring the BCM List file 76
- CDR Pull Client 77 77
- Scheduling a Pull Transfer 78
- CDR Pull Client 79 79
- 80 CDR Pull Client 80
- Glossary 81
- 82 Glossary 82
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