Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 23)

Configuring the Report Parameters 23

Call Detail Recording System Administration Guide

To assign or change the Feature Code:

1 On the navigation tree, click the Services key and click the Call Detail Recording key.

2 Click the Report Parameters heading.

The Report Parameters window opens.

3 In the Feature Code box, enter any number between 00 and 99. The first digit (9) is provided.

The appropriate Account Code is now available to all users making billable calls.

Account Code list

Account Codes create a reference for tracking telephone calls. For example, a user contacting a

billable client enters an assigned code each time a call is placed to that client.

Account codes consist of a Feature Code (F9--) and an account number. The account number can

have a maximum of 12 digits but cannot contain symbols such as (*) or (#). The following table

gives an example of an Account Code list.

Using Account Codes

You can associate Account Codes with any incoming or outgoing calls. To assign an Account Code

from any Business Communications Manager telephone, enter the Feature Code (F9--) followed

by the account number.

You can enter an Account Code any time during a call. However, you cannot enter the Account

Code when a call is on hold or when a configuration session is in progress.

Table 4 Sample Account Codes

Account code Description

11127 Pat

37 Field Support

239 Liza

45 Roger

1552 Monique

53 Modern Ways Limited

100 Long distance

Note: Remember to provide your colleagues with the Call Detail Recording Feature

Codes and the Account Code list.

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Avaya Call Detail Recording System Manual do Utilizador Página 23