Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 22)

22 Configuring the Report Parameters

P0993139 05

Report Filter

The Report Filter option allows you to specify the type of calls to be collected. The following table

describes the options available.

Only one of the above reports can be selected at a time. The Report Filter default is All and can be

Account Code

To assign or change a Report Filter:

1 On the navigation tree, click the Services key and click the Call Detail Recording key.

2 Click the Report Parameters heading.

The Report Parameters window opens.

3 In the Report Filter option, select All, Outgoing, Prefix or Account Code.

4 Click the OK button.

Account Code Feature Code

Account Codes allow you to cross-reference telephone calls from your company to different

clients or for telephone activities.

Before Account Codes can be entered by users, a Feature Code must be established. This Feature

Code is any number between 900 and 999 and ranges from one to 12 digits long. The Feature Code

default is the first available Feature Code from the Business Communications Manager server

(usually 900).

View or modify the Feature Code from the Call Detail Recording Report Parameters window.

Table 3 Report Filter options

Report Filter option Description

All Call Detail Recording reports all incoming and outgoing calls.

Outgoing Call Detail Recording only reports on outgoing calls. Incoming calls are not reported.

Prefix Call Detail Recording reports calls matching the pre-determined long distance digit

strings.

The purpose of the Prefix option is to report only long distance calls, calls to certain

area codes or calls to specific numbers. If you select the Prefix Report filter, you must

also specify the prefix digits.

If the first digits dialed match one or more of the programmable prefix strings, the call

is reported, otherwise the call is not reported. You can have a maximum of eight

prefix strings assigned at one time. The maximum length for each prefix string is

eight digits.

Note: The Prefix filter defaults are 0, 1, 90, 91, 411 and 9411. Invalid Password

attempts are reported regardless of the Report Filter selected.

Account codes Call Detail Recording reports only calls with account codes associated with them.

1 2 ... 17 18 19 20 21 22 23 24 25 26 27 ... 83 84

Sem comentários

Avaya Call Detail Recording System Manual do Utilizador Página 22