Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 25)

Configuring the Report Options 25

Call Detail Recording System Administration Guide

Date Format

The Date Format includes the day, month and year. There are three date formats. Select one of the

following:

• MM/DD/YY

• DD/MM/YY

• YY/MM/DD

The default Date Format is MM/DD/YY. This parameter affects only the Norstar Record Format. It

is intended to provide market compatibility.

To assign or change the Date Format:

1 On the navigation tree, click the Services key and click the Call Detail Recording key.

2 Click the Report Options heading.

The Report Options window opens.

3 In the Date Format list box, select MM/DD/YY, DD/MM/YY or YY/MM/DD.

Header Format

There are two kinds of Header Format. Select one of the following:

• Line/Station

• Source/Destination

The Header Format default is Line/Station. This parameter applies to the Norstar Record Format

only.

The Line/Station format always reports the line number followed by the station number. The

Source/Destination format always reports the number placing the call followed by the number

receiving the call. Incoming calls are reported in the Line/Station format. Outgoing calls are

reported in the Station/Line format.

To assign or change the Header Format:

1 On the navigation tree, click the Services key and click the Call Detail Recording key.

2 Click the Report Options heading.

The Report Options window opens.

3 In the Header Format list box, select Line/Station or Source/Destination.

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Avaya Call Detail Recording System Manual do Utilizador Página 25