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Norstar reports 51
Call Detail Recording System Administration Guide
The following diagram shows an example of an Incoming Call in Standard format.
Figure 25 Sample incoming call
Norstar CLID reports
When you select this option, CLID information received from the Business Communications
Manager server for an incoming call prints between the report header and the event lines. There is
one occurrence of CLID information per call. A CLID field does not appear in the report when
CLID information is not available.
If you need Secondary CLID information, you must configure the Primary Call Detail Recording
to receive CLID information. You must configure The Primary Call Detail Recording to print SL-1
CLID report format or Norstar CLID report format.
Norstar report field definitions
The first Call Information line after the header line is the CALLING NUMBER. It contains a
maximum of 11 characters. When information is incomplete, one of the following messages
appear:
• If the number is truncated the forward slash symbol ‘/’ precedes the digits received.
• If a partial CLID number is received, ‘x’ follows the digits received.
• If the number field does not receive data, ‘UNKNOWN’ appears.
The second Call Information line is the NAME. It contains a maximum of 15 characters.
• If the name field does not receive data, ‘UNKNOWN’ appears.
The third Call Information line is the call type indicating when the call is a long distance call.
• If the call type field does not receive data, ‘UNKNOWN’ appears.
Note: Call Detail Recording reports CLID information only for lines that are capable of
delivering CLID. You must configure the Business Communications Manager server to
enable delivery of CLID information.
-------- 04/04/99 12:00:01 LINE = 0083 STN = 7726
00:00:00 INCOMING CALL RINGING 0:32
00:00:39 HOLD
00:01:12 UNHOLD
00:02:47 CALL RELEASED
- Business Communications 1
- Call Detail Recording System 1
- Administration Guide 1
- Trademarks 2
- Contents 3
- Contents 4
- Chapter 3 4
- Chapter 4 5
- Figures 8
- Tables 10
- Before you begin 11
- Text conventions 12
- Acronyms 12
- Related publications 13
- P0993139 05 14
- 14 Related publications 14
- Chapter 1 15
- Introduction 15
- Chapter 2 17
- The Summary window appears 18
- Table 2 Report Parameters 19
- Report formats and types 20
- Report Language 21
- Report Filter 22
- Account Code Feature Code 22
- Account Code list 23
- Using Account Codes 23
- Date Format 25
- Header Format 25
- DNIS Info 26
- Connect Char (Characters) 26
- Clip File Schedule 27
- CDR Disk Space limit 27
- Table 6 Market Parameters 28
- Prefix filter 30
- Access Bin Settings 31
- Saving configuration changes 32
- Using the Configuration menu 33
- Configuration Undo 34
- Configuration Clip File 35
- Clip File 36
- Data File Transfer 37
- Methods of Data File Transfer 38
- Central server requirements 39
- 40 Data File Transfer 40
- Data File Transfer 41 41
- 42 Data File Transfer 42
- Data File Transfer 43 43
- 44 Data File Transfer 44
- Call Detail Recording Reports 45
- SL-1 report field definitions 46
- SL-1 Standard reports 47
- SL-1 CLID reports 48
- Norstar reports 50
- Norstar CLID reports 51
- Norstar Real Time report 53
- Norstar All report 54
- Target line/Physical lines 56
- Busy reports 56
- Bearer capability data 57
- PRI Call-by-call service 57
- Voice over IP calls 58
- External call forward 59
- 60 Norstar reports 60
- Norstar report 61
- 62 Norstar reports 62
- Printable line descriptions 63
- 66 Norstar reports 66
- Norstar reports 67 67
- Norstar reports 69 69
- 70 Norstar reports 70
- The CDR Client window 72
- CDR Group User Administration 73
- CDR Pull Client 74
- Starting the CDR Pull Client 75
- Configuring the BCM List file 76
- CDR Pull Client 77 77
- Scheduling a Pull Transfer 78
- CDR Pull Client 79 79
- 80 CDR Pull Client 80
- Glossary 81
- 82 Glossary 82
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