Avaya Call Detail Recording System Manual do Utilizador Página 8
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8 Figures
P0993139 01
Figure 41 Sample incoming call with Bearer capability . . . . . . . . . . . . . . . . . . . . . . 55
Figure 42 Sample PRI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 43 Sample incoming call with VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 44 Sample incoming call with DNIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 45 Sample call with digit separator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 46 Sample external call with external call forward . . . . . . . . . . . . . . . . . . . . 58
Figure 47 Sample internal call with external call forward . . . . . . . . . . . . . . . . . . . . . 58
Figure 48 Standard and CLID report formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Figure 49 Real Time record format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 50 Sample start header line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 51 Sample restart line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 52 Sample call ringing line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 53 Sample outgoing line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 54 Sample unanswered call line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 55 Sample busy line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 56 Sample hold and off hold lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Figure 57 Sample conference start and end lines . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 58 Sample call transfer line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 59 Sample call transfer from line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 60 Sample end call line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 61 Sample digits dialed line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 62 Sample invalid password line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 63 Sample account code line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 64 Sample password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 65 Sample last line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 66 Sample physical line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 67 Sample CLID information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 68 Sample room status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 69 Sample external call forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Figure 70 Sample room status vacant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 71 Sample room status basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Figure 72 Sample room status mid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 73 Sample room status full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 74 Sample charges in dollars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 75 Sample charges in lira . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 76 Sample charges in units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Figure 77 Sample with no charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 78 Sample charges not available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Figure 79 CDRClient window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
- Business Communications 1
- Manager 3.0 1
- Call Detail Recording System 1
- Administration Guide 1
- Trademarks 2
- Contents 3
- Contents 4
- Chapter 3 4
- Chapter 4 5
- Figures 8
- Tables 10
- Before you begin 11
- Text conventions 11
- Acronyms 12
- Related publications 13
- 14 Related publications 14
- P0993139 01 14
- Chapter 1 15
- Introduction 15
- Chapter 2 17
- Figure 2 The Summary window 18
- The Report Parameters 19
- Report formats and types 20
- SL-1 reports 20
- Assign the SL-1 report type 21
- Norstar reports 21
- Report Language 21
- Report Filter 22
- All calls 22
- Outgoing calls only 22
- Prefix strings 22
- Account Code 22
- Account Code Feature Code 23
- Using Account Codes 24
- The Report Options 25
- Date Format 26
- Header Format 26
- DNIS Info 26
- Connect Char (Characters) 27
- Clip File Schedule 27
- File size 27
- Disk Space limit 27
- The Market Parameters 28
- The Prefix Bin Settings 30
- The Access Bin Settings 31
- Access Bin Settings 32
- Suppress Length Settings 32
- Saving configuration changes 32
- The Configuration menu 33
- Commit changes 34
- Configuration Undo 34
- Undo changes 35
- Configuration Clip File 35
- Clip File 36
- Data File Transfer 37
- Central server requirements 38
- Call Detail Recording Reports 43
- SL-1 report field definitions 44
- SL-1 Standard reports 45
- SL-1 CLID reports 46
- Norstar Standard reports 49
- Norstar CLID reports 49
- Norstar All report format 52
- Target line/Physical lines 54
- Busy reports 54
- Bearer capability data 55
- PRI Call-by-call service 55
- Voice over IP calls 56
- External call forward 57
- Printable line descriptions 60
- 00:00:00 INVALID PASSWORD 63
- REPORTS LOST 63
- LINE = XXXX 63
- Install CDRClient application 69
- The CDRClient window 70
- CDR User Management 71
- Create a user profile 72
- Modify user privileges 72
- Delete a user name 72
- Glossary 75
- 76 Glossary 76
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