Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 22)

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Report Filter

The Report Filter option allows you to specify the type of calls to be collected. Select one of the

following:

• All calls

• Outgoing calls only

• Calls that match the prefix strings on long distance

• Calls with Account codes only

Only one of the above reports can be selected at a time. The Report Filter default is All and can be

changed from the Call Detail Recording Report Parameters window.

All calls

Call Detail Recording reports all incoming and outgoing calls.

Outgoing calls only

Call Detail Recording only reports on outgoing calls. Incoming calls are not reported.

Prefix strings

Call Detail Recording reports calls matching the pre-determined long distance digit strings.

The purpose of the Prefix option is to report only long distance calls, calls to certain area codes or

calls to specific numbers. If you select the Prefix Report filter, you must also specify the prefix

digits.

If the first digits dialed match one or more of the programmable prefix strings, the call is reported,

otherwise the call is not reported. You can have a maximum of eight prefix strings assigned at one

time. The maximum length for each prefix string is eight digits.

Account Code

Call Detail Recording reports only calls with account codes associated with them.

To assign or change a Report Filter:

1 Click the Report Parameters key.

The Report Parameters window opens.

2 In the Report Filter option, select All, Outgoing, Prefix or Account Code.

3 Click the OK button.

Note: The Prefix filter defaults are 0, 1, 90, 91, 411 and 9411. Invalid Password attempts

are reported regardless of the Report Filter selected.

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Avaya Call Detail Recording System Manual do Utilizador Página 22