Avaya Call Detail Recording System Manual do Utilizador Página 51
- Página / 78
- Índice
- MARCADORES
Avaliado. / 5. Com base em avaliações de clientes
Norstar reports Norstar reports 51
Call Detail Recording System Administration Guide
Figure 29 Sample call with truncated CLID
Figure 30 shows an example of a call with only a partial CLID number. Refer to “Sample call with
partial CLID” on page 51.
Figure 30 Sample call with partial CLID
Norstar Real Time report format
Real Time call records are one line long. All Real Time records begin with an asterisk (*) to
differentiate them from non-Real Time call records. Real Time records are generated only when
CLID Information is available. Real Time records also generate five call states and four
Hospitality types.
Call Detail Recording generates the Norstar Real Time report options using letter codes, as shown
in Table 11. Refer to “Report options and letter codes” on page 51.
Table 11 Report options and letter codes
Letter code Report option
GRinging
D Dialed Number Identification Service
(DNIS)
AAnswered
NNo Answer
TTransfer
R Released
HV Hospitality vacant
HB Hospitality basic
HM Hospitality mid
-------- 04/04/99 11:12:01 LINE = 0013 STN = 7465
CALLING NUMBER /12345678901
NAME UNKNOWN
UNKNOWN
BC = SPEECH
00:00:00 INCOMING CALL RINGING 0:32
00:00:39 HOLD
00:01:12 UNHOLD
00:02:47 CALL RELEASED
-------- 04/04/99 11:12:01 LINE = 0013 STN = 7465
CALLING NUMBER 1234567890x
NAME UNKNOWN
UNKNOWN
BC = SPEECH
00:00:00 INCOMING CALL RINGING 0:32
00:00:39 HOLD
00:01:12 UNHOLD
00:02:47 CALL RELEASED
- Business Communications 1
- Manager 3.0 1
- Call Detail Recording System 1
- Administration Guide 1
- Trademarks 2
- Contents 3
- Contents 4
- Chapter 3 4
- Chapter 4 5
- Figures 8
- Tables 10
- Before you begin 11
- Text conventions 11
- Acronyms 12
- Related publications 13
- 14 Related publications 14
- P0993139 01 14
- Chapter 1 15
- Introduction 15
- Chapter 2 17
- Figure 2 The Summary window 18
- The Report Parameters 19
- Report formats and types 20
- SL-1 reports 20
- Assign the SL-1 report type 21
- Norstar reports 21
- Report Language 21
- Report Filter 22
- All calls 22
- Outgoing calls only 22
- Prefix strings 22
- Account Code 22
- Account Code Feature Code 23
- Using Account Codes 24
- The Report Options 25
- Date Format 26
- Header Format 26
- DNIS Info 26
- Connect Char (Characters) 27
- Clip File Schedule 27
- File size 27
- Disk Space limit 27
- The Market Parameters 28
- The Prefix Bin Settings 30
- The Access Bin Settings 31
- Access Bin Settings 32
- Suppress Length Settings 32
- Saving configuration changes 32
- The Configuration menu 33
- Commit changes 34
- Configuration Undo 34
- Undo changes 35
- Configuration Clip File 35
- Clip File 36
- Data File Transfer 37
- Central server requirements 38
- Call Detail Recording Reports 43
- SL-1 report field definitions 44
- SL-1 Standard reports 45
- SL-1 CLID reports 46
- Norstar Standard reports 49
- Norstar CLID reports 49
- Norstar All report format 52
- Target line/Physical lines 54
- Busy reports 54
- Bearer capability data 55
- PRI Call-by-call service 55
- Voice over IP calls 56
- External call forward 57
- Printable line descriptions 60
- 00:00:00 INVALID PASSWORD 63
- REPORTS LOST 63
- LINE = XXXX 63
- Install CDRClient application 69
- The CDRClient window 70
- CDR User Management 71
- Create a user profile 72
- Modify user privileges 72
- Delete a user name 72
- Glossary 75
- 76 Glossary 76
Manuais e produtos relacionados com Software Avaya Call Detail Recording System
Software Avaya Configuring SNMP, RMON, BOOTP, DHCP, and RARP Services Manual do Utilizador
(148 páginas)
(148 páginas)
Software Avaya Configuring Traffic Filters and Protocol Prioritization Manual do Utilizador
(162 páginas)
(162 páginas)
Software Avaya Nortel Business Communications Manager 450 1.0 Administration and Security Manual do Utilizador
(200 páginas)
(200 páginas)
Software Avaya BCM 4.0 Manual do Utilizador
(398 páginas)
(398 páginas)
Software Avaya Business Communications Manager - Multimedia Contact Center Manual do Utilizador
(38 páginas)
(38 páginas)
Software Avaya Media Processing Server Series Alarm Reference Manual (Software Release 2.1) Manual do Utilizador
(452 páginas)
(452 páginas)
© 2020, manymanuals-pt.com. Todos os direitos reservados. | 0.348 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comentários a estes Manuais