Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 70)

70 Call Detail Recording display Call Detail Recording display

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The CDRClient window

Using CDRClient you can view and print records. Figure 79 shows an example of the CDRClient

window. Refer to “CDRClient window” on page 70.

Figure 79 CDRClient window

To use CDRClient:

1 Type the server name to connect to the Business Communications Manager server.

2 Click the Set Server button to apply the name.

3 Click the Start button to view call activity records.

The CDRClient maintains a limited number of records. New records replace old records after the

buffer is full.

4 Click the Stop button to stop viewing call activity records.

To print records as you view them:

1 Select the record you want to print or right click on the mouse to Select All.

2 Click the COPY button or right click on the mouse to copy the record to the clipboard.

3 Paste the record into a text application such as WordPad or Notepad.

4 Print the record.

Note: If you do not know the server name, ask your System Administrator.

Note: All records are maintained on the Business Communications Manager server. Use

Business Communications Manager Unified Manager to obtain records and print files.

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Avaya Call Detail Recording System Manual do Utilizador Página 70