Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 19)

Unified Manager Unified Manager 19

Call Detail Recording System Administration Guide

The Call Detail Recording keys

From the Services folder, click the Call Detail Recording key.

Call Detail Recording shows the following six keys:

• Report Parameters

• Report Options

• Market Parameters

• Prefix Bin Settings

• Access Bin Settings

• Data File Transfer

When you click on a key the window for that item appears.

The Report Parameters

When you select the Report Parameters key from the Comprehensive window, the Report

Parameters window shown in Figure 3 appears. Refer to “The Report Parameters window” on

page 19.

Figure 3 The Report Parameters window

1 2 ... 14 15 16 17 18 19 20 21 22 23 24 ... 77 78

Business Communications 1
Manager 3.0 1
Call Detail Recording System 1
Administration Guide 1
Trademarks 2
Contents 3
Contents 4
Chapter 3 4
Chapter 4 5
Figures 8
Tables 10
Before you begin 11
Text conventions 11
Acronyms 12
Related publications 13
14 Related publications 14
P0993139 01 14
Chapter 1 15
Introduction 15
Chapter 2 17
Figure 2 The Summary window 18
The Report Parameters 19
Report formats and types 20
SL-1 reports 20
Assign the SL-1 report type 21
Norstar reports 21
Report Language 21
Report Filter 22
All calls 22
Outgoing calls only 22
Prefix strings 22
Account Code 22
Account Code Feature Code 23
Using Account Codes 24
The Report Options 25
Date Format 26
Header Format 26
DNIS Info 26
Connect Char (Characters) 27
Clip File Schedule 27
File size 27
Disk Space limit 27
The Market Parameters 28
The Prefix Bin Settings 30
The Access Bin Settings 31
Access Bin Settings 32
Suppress Length Settings 32
Saving configuration changes 32
The Configuration menu 33
Commit changes 34
Configuration Undo 34
Undo changes 35
Configuration Clip File 35
Clip File 36
Data File Transfer 37
Central server requirements 38
Call Detail Recording Reports 43
SL-1 report field definitions 44
SL-1 Standard reports 45
SL-1 CLID reports 46
Norstar Standard reports 49
Norstar CLID reports 49
Norstar All report format 52
Target line/Physical lines 54
Busy reports 54
Bearer capability data 55
PRI Call-by-call service 55
Voice over IP calls 56
External call forward 57
Printable line descriptions 60
00:00:00 INVALID PASSWORD 63
REPORTS LOST 63
LINE = XXXX 63
Install CDRClient application 69
The CDRClient window 70
CDR User Management 71
Create a user profile 72
Modify user privileges 72
Delete a user name 72
Glossary 75
76 Glossary 76

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