Avaya Administering Aura Session Manager Release 6.1 Manual do Utilizador

Administering Avaya Aura® SessionManagerIssue 1.103-603324Release 6.1November 2010

Delete Confirmation page field descriptions...341Session Manager Adm

Communication Profile tab — Messaging Profile section Note:The page displays the following fields if a messaging profile exists for the user.Name Desc

Membership tab — Group Membership sectionName DescriptionSelect check box Use this check box to select the group.Name Displays the name of the group.T

Button DescriptionEdit Opens the Edit Contact List Member page.Use this page to modify the information of theselected contact.Add Opens the Attach Con

Button DescriptionFilter: Enable Displays text fields under the columns thatyou can use to set the filter criteria. This is atoggle button.Filter: App

Name DescriptionMiddle Name Displays the middle name of the user.Description A brief description of the user.Status Displays the login status of the u

Identity tab — Address sectionName DescriptionName Displays the unique label that identifies theaddress.Address Type Displays the type of the address.

Communication Profile tab — Session Manager section Note:The page displays the following fields if a communication profile of the user exists for thep

Name DescriptionManager instances in the Aura Core is lost.If a Branch Session Manager is selected, andthe termination and origination applicationsequ

Name/Button DescriptionSecurity Code Displays the security code for authorizedaccess to the endpoint.Port Displays the relevant port for the set type

Membership tab — Group Membership sectionName DescriptionName Displays the name of the group.Type Displays the group type based on theresources.Hierar

Changing status of an alarm...460Exporting al

Button DescriptionFilter: Apply Filters contacts based on the filter criteria.Contacts tab — Private Contacts sectionUse this section to add new priva

User Delete Confirmation field descriptionsUse this page to delete an user account.Name DescriptionLogin Name Displays the login name of the user you

• Update and merge the user attributes data from the imported file to the existing data.• Delete the user records from the database that match the rec

Communication Manager Synchronization is started, the current records beingprocessed will fail. After the synchronization is complete, the remaining b

Aborting a user import job on first errorAbout this taskThe user import process may encounter errors at the time of importing users. Use this featuret

Deleting an importing jobBefore you beginYou can delete only successful jobs.Procedure1. On the System Manager console, under Services, click Bulk Imp

4. Click View Job.The Job Detail page displays the details of the selected job.List of XML Schema Definitions and sample XMLs for bulk importFollowing

<xs:element name="users"> <xs:complexType> <xs:sequence> <xs:element name="se

minOccurs="0" maxOccurs="unbounded" /> <xs:element name="roles" minOccurs="0"

<xs:complexType name="xmlPresUserDefaultType"> <xs:complexContent> <xs:extension base="tns:xmlPres

Replica Nodes field descriptions...492Data Replicat

<xs:element name="label" type="xs:string" minOccurs="0"/> <xs:element name="altLabe

minOccurs="0" maxOccurs="unbounded"/> <xs:element name="addresses" type="tns:xmlAddress" minO

</xs:complexType> <xs:complexType name="ForgeinCommProfileType"> <xs:complexContent> <xs:extension

enterprise directory entry. If it does not exist, synchronization rules can be used to populate it for other fields e.g. Surname, GivenName, or LoginN

userPassword:The encrypted password for this users account.A null password is used when the user is authenticated by the enterprise such as with a

<commPassword>mycommPassword</commPassword> <userType>ADMINISTRATOR</userType> <roles> <role>End-Us

<!-- memberContact:This represents the name of the Contact.A ContactListMember can either be a Contact o User

givenName:The first name of the contact. initials:Initials of the contact middleName:The middle name of the contact. preferredGivenName:T

<label>Phone</label> </ContactAddress> <addresses> <!-- addressType:The unique text n

by this info type. The value of this field should be treated as opaque string; it is maintained and used only by Presence services. specFlags:T

Chapter 1: Getting startedIntroductionThis book provides information on administration, ongoing management of Avaya Aura™Session Manager and includes

schema/import1"> <commProfileType>ASM</commProfileType> <ext:forkingPolicy>Sequential</ext:forkingPolic

<tns:deleteType>soft</tns:deleteType> <tns:user> <tns:loginName>[email protected]</tns:loginName> </tns:user&g

<xs:complexType> <xs:sequence> <xs:element name="AccessPoint"

<xs:attribute name="authenticationPassword" type="xs:string"> </xs:attribute> <xs:attribute n

<xs:attribute name="uri" type="xs:string"></xs:attribute> <xs:attribute name="host" type=&

<xs:attribute name="sourceApplicationSystemName" type="xs:string" use="required"> </x

<xs:simpleType name="snmpVersionType"> <xs:restriction base="xs:int"> <xs:enumeration value=&

<!-- The user must be given one or more handles of type “SIP” to associate SIP devices with the Session Manager Profile. In this case, a

XML Schema Definition for bulk importing endpoint profiles<?xml version="1.0" encoding="UTF-8" ?><xs:schema xmlns:xs=&quo

set types, but you can enter for a DCP set with softphone permissions. This changes to the s00000 type when the set registers. -->

Manage groups, roles and assign roles to users.- Synchronize and ImportSynchronize users with the enterprise directory, import users from file.- User

<xs:element name="cor" maxOccurs="1" minOccurs="0"> <xs:simpleType>

<!-- Valid Entries Usage 1 MMM (standard ringing) 2 HHH 3 LLL

<!-- Whether this is IP soft phone. --> <xs:element name="ipSoftphone" type="xs

<xs:enumeration value="toll"/> <xs:enumeration value="unrestricted"

<xs:element name="displayModule" type="xs:boolean" maxOccurs="1" minO

<xs:element name="bridgedIdleLinePreference" type="xs:boolean" maxOccurs="1" minOccurs="0"

connection between an Enhanced mode complex’s H.320 DVC system and the Avaya DEFINITY Server which terminates

service link provides the actual connection between the Avaya DEFINITY Server and the PC. Thus, voice and multim

to the Public Safety Network could send emergency response personnel to the wrong location. Vali

locations. Please contact your Avaya representative if you have questions about emergency calls from IP telepho

- EventsManage alarms, view and harvest logs generated by System Manager and othercomponents of System Manager.- LicensesView and configure licenses f

the it’s trunk reaches the PSAP that covers the server or switch.

<xs:pattern value="[0-9]+([.-][0-9]+)*"/> </xs:restriction>

auto answer; non-ACD calls receive busy treatment. If the station is active on an ACD call and

<xs:element name="distinctiveAudibleAlert" type="xs:boolean" maxOccurs="1" minOccurs="0" /&

<!-- Provides audible message waiting. --> <xs:element name="audibleMessageWaiting" type="xs:bo

maxOccurs="24" minOccurs="0" /> <xs:element name="expansionModuleButtons" type="csm:xmlButtonD

<xs:element name="busyExternalDest" maxOccurs="1" minOccurs="0" > <xs:simple

minOccurs="0" /> <xs:element name="ec500State" maxOccurs="1" minOccurs="0"

> <xs:element name="stepClearing" type="xs:boolean" maxOccurs="1" minOccurs="0" />

</xs:extension> </xs:complexContent></xs:complexType><xs:complexType name="xmlStationSiteData"> <xs:

3. In the Password field, enter the password.4. Click Log On.If your user name and password:• Match an authorized System Manager user account, the Sys

<xs:enumeration value="personal"/> <xs:enumeration value="system"/>

<xs:enumeration value="restricted"/> <xs:enumeration value="unrestricted"/>

<xs:complexType name="xmlNativeNameData"> <xs:sequence> <xs:element name="locale" type="xs:string&qu

<ipt:port>IP</ipt:port> <ipt:coveragePath1>1</ipt:coveragePath1> <

</ipt:coverageMsgRetrieval> <ipt:autoAnswer>none</ipt:autoAnswer> <ipt:

minOccurs="1" /> <xs:element name="useExisting" type="xs:boolean" maxOccurs="1" minOc

<!-- Specifies the name that appears before the machine name and domain in the subsc

</xs:restriction> </xs:simpleType> </xs:element> <!-- The pr

<!-- MM field --> <xs:simpleType> <xs:restriction base="xs:string">

and call-answer messages from other subscribers. You can choose one of the following: - yes: to allow the subs

Password and security policies for users with usernameadminPassword aging policy enforcement Note:All password policies are applicable ONLY for users

</xs:restriction> </xs:simpleType> </xs:element> <!--

--> <xs:element name="miscellaneous4" type="csm:xmlLength11Type" maxOccurs="1"

<userType>ADMINISTRATOR</userType> <commProfileSet> <commProfileSetName> commProfileS

Attribute Attribute Description Mandatory/OptionalValidationConstraintswhen displaying. It willtypically be the localizedfull name. This value maybe p

Attribute Attribute Description Mandatory/OptionalValidationConstraintsto disable access betweenlogin attempts. A runningsession’s login will not bere

Attribute Attribute Description Mandatory/OptionalValidationConstraintsloginName This is the unique systemlogin name given to theuser. It can take the

Attribute Attribute Description Mandatory/OptionalValidationConstraintssource Free format text field thatidentifies the entity thatcreated this user r

Attribute Attribute Description Mandatory/OptionalValidationConstraints Note:You need to considerDaylight saving time(DST) and summer timeadjustments

Attribute Attribute Description Mandatory/OptionalValidationConstraints(+3:0)Moscow, St.Petersburg,Volgograd(+3:30)Tehran(+4:0)Abu Dhabi,Muscat, Cauca

Attribute Attribute Description Mandatory/OptionalValidationConstraints(+12:0)Fiji,Kamchatka,Marshall Is.(+13:0)Nuku'alofatitle This is the job f

• Passwords must have a total character length from 6 to 25. Default is eight.• Passwords are not required to have a minimum character type; however,

Attribute Attribute Description Mandatory/OptionalValidationConstraintsresident_expert,service_technician,lobby_phoneroles This is the text name of ar

Attribute Attribute Description Mandatory/OptionalValidationConstraintsthemselves on who canmonitor their presenceinformation. There may beseveral ent

Attribute AttributedescriptionMandatory/Optional Validationconstraintsselects “soft”, theuser record is notpermanently deletedand the user recordcan b

Attribute details defined in the Endpoint profile XSDAttribute details defined in the Endpoint profile XSDAttribute AttributeDescriptionMandator y/Opt

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintshave a non-IP set.Or, the extension hada non-IP set, and itdissociated. Use x fo

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsof extensions towhich your voicesystem will route anunanswered call.1-2000, time

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsformat (00:00 -23:59) for alllanguages exceptEnglish, which isdisplayed in 12-ho

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintseither a voice or adata call, and voiceconversion,coverage, andforwarding apply

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsstations register withCommunicationManager, this list issent down in theregistra

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsfor all analog and IPstation types.routing tables. Thosestrings marked asdeny ar

Editing password policiesAbout this taskAdministrators can edit the password settings through this procedure.Procedure1. On the System Manager console

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsbuilding with thesystem.•dataOption If a second line on thetelephone isadministe

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsmessages thatindicate the wakeupcalls failed. Entertrue if LWCReception is audix

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsswitchhookFlash Must be set to truewhen the Type field isset to H.323Optional Bo

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintslink is never used bya Basic modecomplex H.320 DVCsystem. Connectinga service li

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintswithout having to waitfor the service link todisconnect and re-establish. -Perma

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintstelephone set.Enhanced - AnEnhancedmultimedia complexconsists of a BRI-connected

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsunplugged from onelocation and movedto a new locationwithout additionalCommunica

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsCommunicationManager setsthe field to doneafter thetelephone ismoved androutinem

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsManager to sendthe CESIDinformationsupplied by theIP Softphone tothe PSAP.4. Opt

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsStation screen is thesame as theEmergency LocationExtension field in theIP Addre

© 2010 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts have been made to ensure that theinformation in this document is complete and accu

5. Click Save.Related topics:Session Properties field descriptions on page 22Security settingsSystem Manager provides a customizable logon banner that

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsLoginID for ISDNDisplay . Does notapply to SCCANwireless telephones,or to extens

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsautoAnswer In EASenvironments, theauto answer settingfor the Agent LoginIDcan ov

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsstation is activeon an ACD calland a non-ACDcall arrives, theAgent receivescall-

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsand there is anincoming call.false - The AlertingAppearancePreference is set and

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsis used forincoming prioritycalls andoutgoing calloriginations.adjunctSupervisio

Attribute AttributeDescriptionMandator y/OptionalValidationConstraints"PresentationAllowed."2. n: No CPNinformation issent for the call3. r:

Attribute AttributeDescriptionMandator y/OptionalValidationConstraints(Optional Features)screen. This fieldaffects the telephonedisplay on calls thato

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsremains on thebutton last usedfor a call.2. false: The lineselection on anon-hoo

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsbuilding This is field of SiteDataOptionalheadset This is field of SiteDataOptio

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsdata6 This is field of buttondata.OptionalstationDataModule This is complex type

Name DescriptionEnable expired password change Select this check box if you want to allowusers to change password after it expires.Expiration period S

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsnativeName This is complex typeof Native NameData.Optionallocale This is field o

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsCommunity IDcommunityIDSpecifies the defaultcommunity ID for thesubscriber.Commu

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsmmSpecific This is complex typefor Messagingspecific fields data.Optionalnumeric

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsexpirePassword This is field ofMessaging specificdata.Specifies whetheryour pass

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintstuiMessageOrder This is field ofMessaging specificdata.Specifies the order inwhi

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsSpecifies theintercom pagingsettings for asubscriber.paging for thissubscriber.•

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsmiscellaneous1 This is field ofMessaging specificdata.Specifies additional,usefu

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintscmmSpecific This is field ofMessaging specificdata.Specifies the numberof the sw

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsof Messagingfeature.or leave this fieldblank.miscellaneous1 This is field of CMM

Attribute details defined in the Session Manager communicationprofile XSDAttribute AttributeDescriptionMandator y/OptionalValidationConstraintsPrimary

Name DescriptionMinimum by character Type: Special case Minimum number of special charactersrequired in the password. Default value is1.Lockout sectio

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsare specified andeach contains a CMapplication, the CMshould be the samein both

Attribute AttributeDescriptionMandator y/OptionalValidationConstraintsSession Manager. Aselection is optional.Note: if a terminationor originationappl

File SelectionName DescriptionSelect File The path and name of the XML file fromwhich you want to import the users.Button DescriptionBrowse Opens a di

Name Descriptionlists, contact lists, and so on. With thisoption, you can replace a user and theassociated data of the user.• Merge: Imports the user

Button DescriptionImport Imports or schedules the import operationbased on the option you selected.Manage JobName DescriptionSelect check box Use this

Button Descriptionscheduled jobs are spanning multiple pages,select All to view all the jobs on a singlepage.Select: All Selects all the jobs in the t

Name DescriptionSuccess Displays the total number of user recordsthat are successfully imported.Fail Displays the total number of user recordsthat fai

Name DescriptionScheduled by Name of the user who initiated or scheduledthe import job.Scheduled at Start time of the scheduled job.End End date and t

XML for user with core attributesFollowing are the minimal elements for mapping the user import XML with user interface fields:Table 1: Minimal elemen

<surname>Miller</surname> <userPassword>mypassword</userPassword> </tns:user></tns:users>The highlighted X

Button DescriptionSave Saves your entries in the Session Propertiespage.Cancel Cancels your entries and takes you to theprevious page.SIP Application

To assign communication address, the mapping of Communication Profile for a new SIP useris as follows:Table 2: Mapping of Communication Profile for a

UI fField Description XML tag Possible valueinstance that is usedas the home serverfor a communicationprofile...</sm:primarySM>>OriginationA

UI field Description XML tag Possible valuefor creating thestation...</ipt:template>Set Type Specifies the set typeof the station.<ipt:setTy

<commProfile xsi:type="ipt:xmlStationProfile" xmlns:ipt="http://xml.avaya.com/schema/import_csm_cm"> &l

Managing Users234 Administering Avaya Aura® Session Manager November 2010Comments? [email protected]

Chapter 5: Managing Session ManagerroutingOverview of Session Manager routingThis section details the procedures that are required to set up Session

Prerequisites for Routing SetupThis section assumes that the following requirements are met:• The System Manager server is installed.• All Session Man

Routing of a call using routing policy data1. Session Manager tries to match the domain to one of the authoritative domains.2. If Session Manager is a

8. Create routing policies.9. Create dial patterns and assign them to routing policies and locations.10. Create regular expressions and assign them to

System Manager Routing Import/Export supports:• Routing related data:- Domains- Locations- Adaptations- SIP Entities- Entity Links- Time Ranges- Routi

SIP A/S Connection Details field descriptionsName DescriptionPrimary Hostname The name of the machine hosting the primaryManagement Server of the SIP

g. Routing Policiesh. Dial Patternsi. Regular ExpressionsThe order is decided by analyzing the files internal structure (it must be a well formedXML a

For example, to export adaptations, select Routing > Adaptations. From theAdaptations screen, select More Actions > Export Adaptations.To export

Saving, Committing, and Synchronizing configuration changesAbout this taskSession Manager allows you to save the domain data to the System Manager dat

• Domain name can be <organization-name.domain>, for example, avaya.com orabc.org.• Sub-domain can be named based on the geographical location o

6. Click Commit.Deleting domainsProcedure1. On the System Manager console, under Elements, click Routing.2. Click Routing > Domains.3. To delete an

Button DescriptionDuplicate Creates a duplicate of the selected domain.Delete Opens the Delete Confirmation page onwhich you can confirm or cancel the

Bulk import for DomainsPlease follow these rules when creating an XML bulk import file:• The domain name must be unique, and is referred to by other e

offices to data centers in the network core. The Overall Managed Bandwidth and Per-CallBandwidth Parameters sections in the Location Details page allo

12. Click Commit.Related topics:Location Details field descriptions on page 254Modifying LocationsProcedure1. On the System Manager console, under Ele

Delete Confirmation field descriptionsUse this page to confirm or cancel the deletion of locations.Button DescriptionDelete Deletes the selected locat

Viewing Service Director StatisticsProcedure1. On the SIP Application Server Management Console, click Monitoring > Statistics> Service Director

prevents such calls from consuming too large a percentage of the availablebandwidth of a location (Total Bandwidth).3. If the Total Bandwidth is left

Provisioning Session Manager and Communication Manager CAC togetherFor simultaneous use of Session Manager and Communication Manager CAC, followingcon

environment, Y is likely to be 83, because Avaya endpoints (as well as many others) use G.711-Mu as their primary audio codec. For multimedia (video)

video locations to the audio location and ensure that none of the SIP Entities areassigned to the video location.2. Change the Total Bandwidth value f

Button DescriptionEdit Opens the Location Details page that youcan use to modify the location details.New Opens the Location Details page that youcan

Overall Managed Bandwidth sectionName DescriptionManaged Bandwidth Units Specifies the bandwidth unit for OverallManaged Bandwidth values.Total Bandwi

Name DescriptionManager uses while reducing the bandwidthrequest for a call to or from this location toenforce any bandwidth restriction. If abandwidt

Button DescriptionCommit Modifications made to the Location aresaved.Cancel Modifications made to the Location are notsaved.Related topics:Creating Lo

<cac_can_audio_steal_from_video>true</cac_can_audio_steal_from_video> <cac_max_bwidth_video_interloc>384</cac_max_

• From (see note 1 below)• P-Asserted-Identity• History-Info (calling portion)• Contact (in 3xx response)The destination type URIs are:• Request-URI•

Name Description• TESTING: The Service Director is intesting mode.• HALTED: The Service Director isstopped.• HALTING: The Service Director isstopping.

Refer to the section “Installed vendor adapters” for details.• Module Parameter : <name1=value1> <name2=value2> Note:The list is separated

CiscoAdapter overrideSourceDomain=dr.avaya.comoverrideDestinationDomain=ny.avaya.comAll adaptation modules have the ability to replace the domain (als

Note:The list is separated by spaces and not by commasc. Enter a list of URI parameters to append to the Request-URI on egress in theEgress URI Param

15. Enter the matching pattern and other required fields. The Matching Pattern fieldcan have 1 to 36 characters. Mouse over the input field to view a

• Insert Digits = +• Address to modify = bothFor outgoing calls to AT&T, Session Manager must convert the E.164 form to a format thatAT&T supp

• Phone-Context = site1• Delete Digits = 3• Insert Digits =• Address to modify = bothInput (String prior to theadaptation processing)Adaptation Proces

URI in RFC3261. A leading ';' is optional. Entry “;user=phone;custApp=1” isequivalent to “user=phone;custApp=1”.d. Enter description about t

19. Enter the digits that you want inserted before the number in the Insert Digitsfield.20. From the drop-down list, select the value for Address to m

Related topics:Deleting Adaptations on page 267Installed vendor adaptersCisco Adapter (CiscoAdapter)The Cisco Adapter provides two basic header manipu

Reason=SIP%3Bcause%3D486%3Btext%3D%22Busy%20Here%22 &Reason=Redirection%3Bcause%3DNORMAL%3Bavaya-cm-reason%3D%22 cover-busy%22%3Bavaya

Viewing Service Host Instance StatisticsProcedure1. On the SIP Application Server Management Console, click Monitoring > Statistics> Service Hos

CS1000 Adapter (CS1000Adapter)The CS1000 Adapter provides two services between formats used by the CS1000 and theformat used by other Avaya equipment:

CS1000 History-Info:History-Info: <sip:7521;[email protected];user=phone?reason=%20sip%3bcause%3d480%3btext%3d%20%Temporarily%20Un

Name DescriptionModule name The module name contains only the name.Egress URI Parameters The terminating trunk group parameters.Notes Other details th

Name DescriptionRequest-URI, To header (if administered),Refer-To header, and Notify/message-summary body with the given value foregress only.• overri

Name DescriptionInsert Digits Number of digits to be added before thedialed numberAddress to Modify A setting of both will look for adaptations onboth

Button DescriptionCommit Saves the adaptation details and distributesthem to the Session Manager instances inthe enterprise.Cancel Cancels changes to

<notes>test</notes> <deletedigits>1</deletedigits> <insertdigits>3</insertdigits>

Authentication of trusted SIP entitiesRouting uses the following information for the authentication of SIP entities by performingvalidation on IP/Tran

• If the Credential Name string is not empty, the Credential Name and the IPaddress of the far-end is searched for in the following fields in the iden

9. If the SIP entity Type is “Session Manager” and you need to specify an OutboundProxy for the SIP entity, click the drop-down selector for the Outbo

Name Description• RESTARTING: The Service Host isrebooting from a previously up state andwill soon become available.• STARTING: The Service Host is st

The default port for TCP and UDP is 5060. The default port for TLS is 5061.15. Enter the SIP entity 2 by selecting the required non-Session Manager SI

8. Enter or modify a regular expression string in the Credential name field. Credentialname is used for TLS connection validation by searching this st

15. Select the protocol you require for the link using the Protocol drop-down list.16. If you need to specify the Port parameters, click Add under Por

Button DescriptionEdit Opens the SIP Entity Details page that youcan use to modify the SIP entity.New Opens the SIP Entity Details page that youcan us

Name Descriptionemergency call. The SIP Entity selectedas the ELIN server should be resolvedthrough local host name resolution to useeither the primar

Name DescriptionCredential name Enter a regular expression string in theCredential name. Credential name is usedfor TLS connection validation by searc

Button DescriptionAdd Adds the selected entity.Remove Removes the selected entity.Commit Saves the SIP entity and distributes it to theSession Manager

that exists in the same import operation as the SIP Entity. SIP Entity of type “ASM” <AvayaSession Manager> cannot contain an adaptation entry.•

<entitytype>CM</entitytype> <fqdnoripaddr>9.8.7.6</fqdnoripaddr> <name>BerlinCM</name>

SIP Entity ReferencesAbout SIP Entity ReferencesSession Manager enables you to see all references to a SIP entity such as its location, therouting pol

Free Physical Memory (Mb) The amount of free physical memoryavailable on the Service Host hardwareplatform.Container Sip Application Sessions The numb

Name DescriptionLocation Name Lists the location associated with thespecified SIP entityRouting Policy Name Lists the routing policy associated with t

Creating Entity LinksProcedure1. On the System Manager console, under Elements, click Routing.2. Click Routing > Entity Links.3. Click New.4. Enter

8. Select the transport protocol you require for the link using the Protocol drop-downlist.9. Click Commit.Deleting Entity LinksProcedure1. On the Sys

Button DescriptionDuplicate Creates a duplicate of the selected entity linkand assigns a new state to it.Delete Opens the Delete Confirmation page onw

Bulk import for Entity LinksPlease follow these rules when creating an XML bulk import file:• The name of an Entity Link must be unique.• <entityNa

For example, routing policy A can be in effect on all weekdays from 9:00 a.m. to 5:59 p.m.,routing policy B can be in effect on all weekdays from 6:00

Deleting Time RangesProcedure1. On the System Manager console, under Elements, click Routing.2. Click Routing > Time Ranges.3. To delete an existin

Field DescriptionDays (Mo to Su) Select the days of the week for which thetime range should be used.Start Time Start time for the time range. Use 24–h

Name DescriptionMon Selected check box indicates that the timerange is used for Mondays. Similarly, otherdays of the week for which the time range tob

<name>weekend</name> <startTime>00:00:00</startTime> <stopTime>23:59:00</stopTime> </T

Downloading DocumentationFor the most current versions of Documentation, see the AvayaSupport Web site: http://support.avaya.com.Contact Avaya Support

Name DescriptionTotal Responses In The total number of SIP responses receivedby the Service Host.Total Responses Out The total number of SIP responses

The second time (if there's no match) only user@host is compared, that is the URI scheme(sip:, sips:, tel:) and any URI parameters appearing afte

Related topics:Routing Policy Details field descriptions on page 303Modifying Routing PoliciesProcedure1. On the System Manager console, under Element

Deleting Routing PoliciesProcedure1. On the System Manager console, under Elements, click Routing.2. Click Routing > Policies.3. To delete an exist

Button DescriptionEdit Opens the Routing Policy Details page thatyou can use to modify the routing policy.New Opens the Routing Policy Details page th

Name DescriptionDisabled Selecting this check box specifies that therouting policy is to be disabled and should notbe used.Notes Additional notes abou

Name DescriptionStart Time Start Time of the Time Range.End Time End Time of the Time Range.Notes Additional notes.Dial Patterns sectionButton Descrip

Name DescriptionDeny Denies routing for a matched regularexpression pattern.Notes Additional Notes.Button DescriptionCommit Saves the routing policy c

Bulk import for Routing PoliciesPlease follow these rules when creating an XML bulk import file:• The name of a routing policy <referred to as rout

call gets routed. The dial pattern look up method as per the Global Setting option is explainedbelow:1. When the Global Settings option is not selecte

Location Specific Pattern “ALL” Locations Pattern Chosen Pattern1303538 130353 Location-Specific130353x 1303538 ALL Locations1303538 130353x Location-

Chapter 2: Synchronizing CommunicationManager and messaging datawith System ManagerIntroductionThis chapter explains how to use Communication System

7. Click Select to indicate that you have completed your selections.8. If you need to specify that calls from the specified locations will be denied,

Note:You cannot save a dial pattern unless it has at least one routing policy or a deniedlocation associated to it.Deleting Dial PatternsProcedure1.

Button DescriptionEdit Opens the Dial Pattern Details page that youcan use to modify the dial pattern details.New Opens the Dial Pattern Details page

Name DescriptionSIP Domain Domain for which you want to restrict the dialpattern.Notes Other details that you wish to add.Dial Pattern Details field d

Name DescriptionOriginating Location Name Name of the location to be associated to thedial pattern.Originating Location Notes Notes about the selected

Name DescriptionPattern Dial pattern to match. The pattern can havebetween 1 and 36 characters. Roll over thefield for the valid pattern.Min Minimum n

Bulk Import for Dial PatternsPlease follow these rules when creating an XML bulk import file:• A dial pattern is identified by a combination of 5 elem

Regular ExpressionsAbout Regular ExpressionsYou can configure routing in Session Manager by creating regular expressions and associatingthem with a ro

5. Specify a rank order for the regular expression. A lower rank order indicates a higherpriority.6. To deny routing for a matched regular expression

10. To remove an associated routing policy, select the routing policy and clickRemove.11. Click Commit. Note:You cannot save a regular expression unle

5. Click Commit .When you add an application entity through RTS (Runtime Topology Service), it inturn starts a synchronization job in the background t

Regular Expressions field descriptionsUse this page to create, modify, delete, and manage regular expressions.Button DescriptionEdit Opens the Regular

Regular Expression Details field descriptionsUse this page to specify the regular expression details.GeneralName DescriptionPattern Regular expression

Regular Expression List field descriptionsUse this page to view the regular expression associated with the selected routing policy.Name DescriptionReg

DefaultsModifying the default settingsYou can use the Defaults screen to change the default values or ranges for parameters thatare used by the other

• If the FQDN is not in the local table and DNS is consulted, if you have notselected the check box, only an A-Record lookup is done in DNS to resolve

Entity LinksName DescriptionListen Port Number of the port to be used for entity links.The default port is 5060.Default Transport Protocol for EntityL

Button DescriptionRestore Defaults Restores vendor defaults.Revert Reverts to settings before the last appliedsettings.Apply Saves and applies the mod

Chapter 6: Configuring and monitoringSession Manager instancesDashboardAbout Session Manager DashboardSession Manager Dashboard provides a snapshot v

Button Descriptionwhich were previously blocked using a DenyNew Service request.Shutdown System > Shutdown Shuts down the selected Session Managers

Name DescriptionActive Call Count The current active call counts for this sessionmanager instance.Registrations The registration summary. You can clic

console by accessing Scheduler under Services in the System Manager consoleor the log files on the Communication System Management server.Initializing

Name DescriptionActive Call Count The current active call counts for this sessionmanager instance.Registrations The registration summary. You can clic

Confirm Shutdown for Session Managers page field descriptionsButton DescriptionCancel Cancels the shutdown of the selectedSession Manager instances.Co

Name DescriptionSession Manager Name of administered Session Managerinstance. You can click on the link to go to theSession Manager Administration pag

About E911 ServicesThe E911 service enables identification of the physical location of a registered user in the eventof an emergency call. The locatio

Adding a SIP entity as a Session Manager instanceBefore you beginBefore starting this procedure, make sure that the SIP entity that you want to add wa

8. If you selected ARP Monitoring for Device Monitoring Mode, enter the followinginformation:a. ARP Interval (msecs) — Specifies the ARP link monitori

a. Select the Limited PPM Client Connection check box to enable the MaximumConnection per PPM client field. The default value is enabled.b. Specify th

Procedure1. On the System Manager console, under Elements, click Session Manager.2. Click Session Manager Administration in the left navigation pane.3

• Modify the value for VLAN ID. This is the VLAN that the Session Manager isto be associated with. Call traffic segregation could be based on the VLAN

• Type a required value in seconds for Proactive cycle time (secs). The defaultis 900 seconds.• Session Manager uses this value for monitoring and pol

Name DescriptionName Displays the name of the applicationinstance.Node Displays the node on which the applicationruns.Type Displays the type of the ap

10. Event Server section specifies the option to clear Subscription on NotificationFailure.11. Click Commit.Related topics:Session Manager Administrat

3. In the Session Manager Administration page under Global Settings section, selectthe administered ELIN Server for “ELIN SIP Entity” field.4. Create

Name DescriptionELIN SIP Entity Used by third party E911 services, whichdetermines a user’s location based on IPaddress, to send the new ELIN to Sessi

Name DescriptionProfile(s) if a single other Session Managerfails.Branch Session Manager InstancesButton DescriptionNew Opens the Add Branch Session M

Session Manager page field descriptionsGeneralName DescriptionSIP Entity Name Select a name of the SIP entity that you wishto add as a Session Manager

Name Descriptionuses a default DSCP value of 46 whichindicates forwarding with the highestpriority.QOS Priority This value specifies the ability to pr

Name DescriptionDown Delay (msecs) Specifies the wait time for disabling of a slavein case of detection of a link failure. The valueis a multiple of l

Button Descriptiona SIP entity before it is deemed unreachable.The default is 1.Session Manager uses these default valuesfor each administered SIP ent

Event ServerName DescriptionClear Subscription on Notification Failure Specifies the option to clear Subscription onNotification Failure.Button Descri

Branch Session Manager AdministrationAbout Branch Session ManagerThe Branch Session Manager provides a SIP-enabled branch survivability solution. It a

Button DescriptionFilter: Disable Hides the column filter fields. This is a togglebutton.Filter: Apply Filters application instances based on thefilte

Communication Manager. When Communication Manager is detected in the sequence, therequest is sent after substituting the LSP's IP address for the

4. If required, create a sequence of applications (application sequence) and specifycall handling by CM-FS/ES which should be the same one as specifie

Manager entity. The adaptation is applied either to calls that are routedthrough the gateway to the LSP and also to calls that are applicationsequence

SIP Entity IP Address field is populated as per the IP address of the SIP entity.6. Under the Monitoring section, enter the following information to c

Related topics:Session Manager Administration page field descriptions on page 341Branch Session Manager page field descriptions on page 358Viewing the

Manager application. Branch Session Manager passes the address to thesecurity module to allow the agent to query the server for the requiredinformatio

The default is 6. Range of this value is 0-7. This value specifies the ability toprovide different priority to different applications, users, or data

During normal operation, Branch Session Manager receives data from aCommunication Manager feature server for synchronization to Avaya SIPendpoints.8.

Button DescriptionCancel Cancels the deletion of the selected BranchSession Manager instance.Related topics:Deleting a Branch Session Manager instance

Name DescriptionCall Control PHB The Call Control PHB (per hop behavior)specifies the type of service and priority SIPtraffic from SM100 may expect as

Name DescriptionProtocol Displays the protocol associated with thecorresponding port.Description Displays a brief description about the port.Button De

Button DescriptionProactive cycle time (secs) Enter a value in seconds for polling theadministered SIP entities by the addedBranch Session Manager. Mo

Name DescriptionPPM Packet Rate Limiting Threshold This value is applied per PPM client. ValueRange: 1-500, default value: 25.Event ServerName Descrip

Important:A user's SIP phone is added to the Aura Network by assigning the user a CommunicationProfile containing a Communication Manager endpoi

4. In the New Communication Profile Values section, all fields initially have the defaultvalue as “Use existing values”. Modify the field values to be

5. Click Return to View All Profiles for returning to the original Communication ProfileEditor screen.Communication Profile Editor field descriptionsS

Name Descriptionwill continue, locally, to the CM LSP residentwith the Branch Session Manager. Note:If a termination or origination applicationsequenc

Name DescriptionFailed Edits Number of failed background edits during thejob run.Last Updated Finish time of the background edit job run.Job Name Name

Name DescriptionProfile in the event that the primary SessionManager is not available.Origination Application Sequence Defines application sequences f

Button DescriptionCommit Saves the changes to the selected SessionManager Communication Profiles.Cancel Cancels the changes to the selected SessionMan

5. Enter host name information on the New Local Host Name Entries screen asfollows.You can enter a maximum of ten host names.• Host Name (FQDN): Enter

Name DescriptionHost Displays the name of the host on which theapplication instance is running.Port Displays the port on which the applicationinstance

their original versions by Avaya Inc. The modifications are Copyright Avaya Inc., All Rights Reserved. </xsd:documentation></xsd:anno

</xsd:restriction></xsd:simpleType></xsd:schema>ExampleA sample XML Schema file is provided below for reference purpose:<?xml v

Button DescriptionMore Actions > Get Local Host NameSchemaAllows you to get/retrieve the XML Schemafor the current version of the SessionManager re

Name DescriptionPort Port number that the host should use forrouting using the particular IP addressPriority If there are multiple IP address entries

Name DescriptionSession Manager picks a host according tothe specified weights.Transport The transport protocol that should be usedfor routing, such a

Configuring the SIP FirewallProcedure1. On the System Manager console, under Elements, click Session Manager.2. Click Network Configuration > SIP F

[email protected] for a specific user, or @avaya.com for a domain ofusers.- FROM — String to look for in the “From” SIP Header in the SIP message.This st

from Session Manager SIP Server and are only applied to the incoming SIP trafficfrom Network.• 19.2.11.13.2 (added as a part of default rules)• Sessio

Name DescriptionMore Action > Save Configuration asbackupAllows you to back up the configuration forthe selected Session Manager instance.RulesButt

Name Descriptiondrop the additional matching SIP packetsfor the duration of remaining period (asdefined by the Threshold parameters).Log Type Allows y

Button Description Note:This button is visible only when you clickAdd and Edit in the Access Pointsection.Cancel Cancels the operation of creating or

Name Descriptionneed not be an exact match with the “From”SIP header content and can be a subset ofthe string present in the “From” SIPHeader. Its val

Name Descriptionthe string present in the “From” SIPHeader. Its value can be a complete orpartial SIP URI, for example,[email protected] for a specific u

Related topics:Specifying a new SIP Firewall rule on page 382Rule page field descriptions on page 385Deep inspection filtering on page 389Denial of Se

• Remote IP Address—For any incoming SIP message, select Any to use therule for all IP addresses, or select Specify to use the rule for a specific IPa

Firewall. Refer to the SIP Firewall Configuration Section in the Avaya Aura SecurityGuide for details and examples on using IP/SIP Layer Track• None—N

10. Click Commit to save the rule or Cancel to cancel the changes.This does not save the SIP Firewall configuration to the Session Manager. To savethe

Name Descriptionsent. You must specify Log Type when theAction Type is None.• No — Do not save the rule to a log file• Yes — Save the rule to a log fi

SIP Layer Match Options:Button DescriptionNew Allows you to create up to five SIP layermatch optionsDelete Deletes the selected SIP layer match option

Name DescriptionConfiguration Section in the Avaya AuraSecurity Guide for details and examples onusing IP/SIP Layer Track.• None — No tracking require

Name Descriptionoption is suitable for creating SIP Firewallfiltering rules for SIP telephones that aredirectly connected to Session Manager.• NRP Tru

Name DescriptionPort The port on which the service provided by theapplication instance is running. The defaultSSH port is 5022.Alternate IP Address Al

then blocked until the configured timeout expires. Refer to the section Specifying a newSIP Firewall rule for details on how to configure the Rate Blo

the terminal is set up for the first time, it is set up with a pre-provisioned group called DefaultGroup which provides the global settings across loc

2. Click Device and Location Configuration > Device Settings Groups to openDevice Settings Groups page. The Device Settings Groups page displays th

Removing Device Settings Groups - Location GroupsAbout this taskYou cannot delete the default Location Device Settings Group.Procedure1. On the System

Modifying a Device Settings Group - Terminal GroupAbout this taskYou can modify only one Terminal Device Settings Group at a time.Procedure1. On the S

Purpose and usage of SIP subscriptionsSIP Subscription and Notification requests update connected SIP endpoints on state changesrelated to services th

Name DescriptionDescription Shows the details of Terminal DeviceSettings Group.Button DescriptionEdit Opens the Device Settings Group page thatallows

Device Settings Group - Default Group field descriptionsGeneral sectionName DescriptionName Specifies a non—editable field as DefaultGroup.Description

Name Descriptionproceeds to another proxy. The range is 0 to32 seconds. (0 disables this feature.) Thedefault value is 2.Maintenance Settings sectionN

Volume Settings sectionName DescriptionReceiver Volume Sets the volume in the handset rather thanthe speaker. This is a required field andrange is 0-1

4 Administering Avaya Aura® Session Manager November 2010Comments? [email protected]

Name DescriptionSecured LDAP Connection Use this check box to specify whetherSecure LDAP connection is to be used.Select this check box to use secure

Name DescriptionRegistration Expiration Timer (secs) Specifies the maximum duration as 3600 andminimum duration as 60 seconds for a SIPserver to keep

Name Descriptionappearance can be reserved for. If no valueis entered, the default value is 30 seconds.Reactive Monitoring Interval (secs) Specifies t

VoIP Monitoring Manager sectionName DescriptionIP Address Specifies the IP address of the Avaya Voiceover IP Monitoring Manager server.Port Specifies

Location SettingsLocation SettingsLocation Settings module enables you to assign a Device Setting Group to a Location.Viewing location settingsProcedu

Name DescriptionDevice Setting Group Name of the Device Setting Group.Button DescriptionSave Saves the Location Settings.Related topics:Viewing locati

Creating an applicationBefore you beginCreating a new application entry requires that a non-Session Manager SIP entity first beadministered. Refer to

Removing applicationsAbout this taskYou cannot delete an application if it is a member of an Application Sequence. If you try todelete it, a warning a

Modifying an application on page 405Removing applications on page 406Application Editor field descriptionsApplication Editor sectionName DescriptionNa

Related topics:Creating an application on page 405Modifying an application on page 405Application SequencesApplication SequencesApplication Sequence e

2. Click Application Configuration > Application Sequences to open theApplication Sequences page. The Application Sequences page displays the list

Button DescriptionAssign Applications Opens the Assign Applications page. Usethe page to assign an application instance toanother application instance

Procedure1. On the System Manager console, under Elements, click Session Manager.2. Click Application Configuration > Application Sequences to open

Adding Applications in an existing Application SequenceProcedure1. On the System Manager console, under Elements, click Session Manager.2. Click Appli

Rearranging Applications in an Application Sequence on page 410Adding Applications in an existing Application Sequence on page 411Application Sequence

Name DescriptionDescription Shows the description of the applicationButton DescriptionCancel Cancels the changes made to the applicationsequence.Commi

Creating an Implicit User RuleProcedure1. On the System Manager console, under Elements, click Session Manager.2. Click Application Configuration >

3. Select one or more Implicit User rules and click Delete to delete one or more ImplicitUser rules respectively . Delete Confirmation screen appears.

Implicit User Rule Editor field descriptionsThe Implicit User Rule Editor screen enables you to define a new pattern rule or to modify anexisting patt

provided by Nortel Network Routing Service (NRS). The NRS provides following threeservices:• SIP Proxy Server (SPS): SPS performs two roles in CS1000-

5. Create an NRS Proxy User Rule.Creating Terminal Proxy Server instanceProcedure1. On the System Manager console, in Elements, click Inventory.2. Fro

Modifying NRS Proxy User RuleProcedure1. On the System Manager console, in Elements, click Session Manager.2. To open the NRS Proxy Users page, click

Synchronizing Communication Manager and messaging data with System Manager42 Administering Avaya Aura® Session Manager November 2010Comments? inf

NRS Proxy Users field descriptionsName DescriptionPattern User Pattern type.Primary Terminal Proxy Server The administered Terminal Proxy Server.This

Name Descriptionforce a specific length match. For example,5703360#.• Wild card: The wild card digit character "?"can be appended to a basic

up. An entity is down if all of its addresses are down. An entity is partially up if some, but notall, of its addresses are up. An address is consider

SIP Entity Link Monitoring Status Summary page field descriptionsButton DescriptionEntity Link Status for All SessionManager Instances: Run MonitorSta

Button Descriptionentity links from all Session Managerinstances to a single SIP entity.SIP Entity, Entity Link Connection Status page field descripti

Session Manager Entity Link Connection Status page field descriptionsLink DescriptionRefresh Refreshes and displays all entity links for aconnection t

Managed Bandwidth UsageAbout Managed BandwidthThe Managed Bandwidth Usage displays Managed Bandwidth (Call Admission Control) real-time data. Measurem

Button DescriptionDetails to show or hide the detailed usagefor that location.• Location : Locations that you haveadministered in Routing Policy.• Aud

Button Description• Audio BW Used : Sum of bandwidth usedby audio calls terminated by the selectedSession Manager for the given location.• Multimedia

• Synchronize – verifies that the administered configuration matches the actualconfiguration stored on the security module. This action should be perf

Chapter 3: Managing SecurityIntroductionTrust Management provisions certificates to applications enabling them to have a secure inter-element communi

b. Click the Synchronize button.c. Click the Refresh button to see the latest status.6. If the status is still Down, reset the security module:a. Sele

Button Description• NIC Bonding—Shows whether NICbonding is “enabled” or “disabled”.• Entity Links (expected / actual)—Theexpected value is the number

• identification of whether Session Manager is required to be taken out of service• determination of whether links are secured or not• viewing of link

Connection List sectionThis section shows basic information of all the active connections.Name DescriptionDetails Shows detailed information about the

Registration SummaryRegistration SummaryThis module enables you to view the registration status for all AST devices registered to theselected Session

Rebooting of selected AST devicesProcedure1. On the System Manager console, under Elements, click Session Manager.2. Click System Status > Registra

After user confirmation a status page appears showing the detailed informationregarding the current state of scheduled and running endpoint actions.Re

Registration Summary field descriptionsButton DescriptionReboot Reboots selected AST devices.Reload Complete Forces complete reload of selected ASTdev

Name DescriptionTotal Registered Show the total count of registrations for thisSession Manager or for Branch SessionManager.Total AST Show the total c

4. Click Refresh to retrieve the latest user registration summary results.Related topics:User Registrations field descriptions on page 442Customizing

4. Click Generate.The password field displays the generated password.5. Click Commit. Note:When you click Commit, the time displayed next to the Time

Rebooting of selected AST devicesProcedure1. On the System Manager console, under Elements, click Session Manager.2. Click System Status > User Reg

After user confirmation a status page appears showing the detailed informationregarding the current state of scheduled and running endpoint actions.Re

User Registrations field descriptionsCustomize Column Display sectionList DescriptionAvailable Columns Shows list of available columns.Display Columns

AST Device Notifications: sectionThe label As of (time) indicates the time of the last update of information for the AST DeviceNotifications section.B

Name DescriptionRegistration Address The Communication Address/handle userlogged in with.All Addresses All of the SIP Communication Addresses theuser

System ToolsMaintenance TestsAbout Maintenance TestsThe Maintenance Tests page allows you to perform maintenance tests on the System Managerserver and

Button DescriptionYou can run the following maintenance testsfor a Session Manager:• Test replication to System Manager Status• Test Call Processing s

1. An upgrade or install is in progress.2. The server could be down. Check the log, then check Log Event Codesfor theappropriate troubleshooting actio

Test sanity of Secure Access Link (SAL) agentThis test can run on either System Manager or Session Manager. It checks if the SecurityAccess Link agent

SIP Tracer ConfigurationAbout Tracer ConfigurationYou can use the Tracer Configuration page to configure the tracing of SIP messages incomingthrough t

Procedure1. On the System Manager console, under Elements, click Inventory.2. Click Inventory > Manage Elements in the left navigation pane.3. On t

Name DescriptionManager uses Syslog protocol for sendingthe SIP traffic (as used currently for SIPTracing).Remote Server FQDN or IP Address FQDN or IP

Name DescriptionSource Filter SIP messages based on the sourceaddress.Destination Filter SIP messages based on thedestination address.Max Message Coun

Name DescriptionRequest URI Filter calls based on the called party (URIaddress).A valid Request URI format, for example,is [email protected] Ma

For details, refer to the section Tracing in Maintaining and Troubleshooting Avaya Aura®™Session Manager (03-603325)Trace Viewer page field descriptio

Button DescriptionShow dropped messages Displays dropped message in the trace logentriesMore Actions > Export Trace ViewerOverviewCreates a tabulat

Button DescriptionSession Manager list for the selected daterange. This output displays the followingdetails: Note:Number of retrieved records shows t

Name Descriptionaddress of a SIP Entity. You can enter any IPaddress that you require, but make sure thatit is recognized by Session Manager. If it is

Button DescriptionEach line displays not only where the INVITEwould be routed, but also what the adapteddigits and domain would be.The Routing Decisio

Configuring and monitoring Session Manager instances458 Administering Avaya Aura® Session Manager November 2010Comments? [email protected]

Chapter 7: Managing eventsManaging alarmsAlarmingThe Alarming service provides an interface for monitoring alarms generated by SystemManager and othe

iii. Click Commit.• To import certificates from a file (in .cer format):i. Click Import from file .ii. Enter the name of the file. You can also click

Changing status of an alarmThe status of an alarm can be:• Acknowledged: Maintenance support must manually set the alarm to this state,indicating the

Procedure1. On the System Manager console, under Services, click Events.2. On the Alarming page, select the alarms you want to filter.3. Click Filter:

6. Click Search to find alarms for the given search conditions.Alarming field descriptionsThe Alarming page displays a list of alarms. Use this page t

Field DescriptionSeverity Specifies the severity of the alarm.Status Specifies the current status of the alarms.Host Name / SysName Specifies the name

Button DescriptionRefresh Refreshes the log information in the table.Filter: Enable Displays fields under select columns that youcan use to set filter

Name Description• Identifier: Searches all of the alarms thatmatch the specified identifier.• Message: Searches all of the alarms thatmatch the specif

Button DescriptionSearch Searches the alarms based on the searchconditions.Close/Advanced Search Hides the search fields.+ Adds a search condition.- D

Debug.StationDebug Station loggers gather debug information for station management related operations.Debug.TemplateTemplate Debug loggers gather debu

2. Click Logs > Log Viewer in the left navigation pane.3. On the Logging page, click Advanced Search.4. In the Criteria section, from the first and

Logging field descriptionsThe Logging page has two sections. The upper section contains buttons that allow you to viewthe details of the selected logs

3. On the Manage Elements page , select a Session Manager instance and click MoreActions > Configure Trusted Certificates.4. Select SM_SECURITY_MOD

Name Descriptionthe log. For a log with severity level debug,the message contains information aboutdebugging an error.Process Name Process on the devi

Button DescriptionPrevious Displays logs in the previous page. Thisbutton is not available if you are on the firstpage.Next Displays logs in the next

Name Descriptionselected criterion are displayed in the seconddrop-down field. The following are the list ofoperators:• Equals• Not Equals• Starts Wit

Name DescriptionLog ID Unique identification number that identifiesthe log.Time Stamp Date and time of the log generation.Host Name Name of the system

Name Descriptionthem, along with the severity of the message.The following are the types of supportedfacilities:• User-Level Messages• Security/author

Chapter 8: Managing system dataAdministering backup and restoreBackup and RestoreThe backup and restore functions are executed through System Manager

Scheduling a data backup on a local serverProcedure1. On the System Manager console, under Services, click Backup and Restore.2. On the Backup and Res

Modifying data retention rulesProcedure1. On the System Manager console, under Services, click Configurations.2. Click Data Retention in the left navi

Assigning an appender to a loggerAbout this taskThe appender where logger logs the log messages.Procedure1. On the System Manager console, under Event

Modifying an appenderProcedure1. On the System Manager console, under Events, click Logs.2. Click Log Settings in the left navigation pane.3. On the L

Viewing identity certificatesProcedure1. On the System Manager console, under Elements, click Inventory.2. Click Inventory > Manage Elements in the

Name DescriptionFile Name Specifies the name of the backup file.Path Specifies the path of the backup file.Status Indicates the status of the backup.

Name DescriptionFile Name Specifies the name of the file that identifiesthe backup. If you specify only the file name,System Manager creates a backup

Job DetailsName DescriptionJob Name Specifies the name of the job.Job FrequencyName DescriptionTask Time Specifies the date and time of running thejob

Name DescriptionType Specifies the type of computer from whichyou want to restore the application data. Theoptions are:• Local: The data is restored f

Name DescriptionOption button Provides the option to select a data retentionrule.Rule Name Specifies the name of the rule.Rule Description A brief des

Name DescriptionAttached Appenders > host The name of the syslog host where the logoutput is stored.Show All Provides you an option to select thema

Name DescriptionFacility The process running on the machine forwhich log messages are created.Host The name of the syslog host that stores thelog outp

Name DescriptionFile Path The path of the file where the appender logsthe information.Max File Size The maximum KB, MB, and GB reserved forthe appende

Data Replication ServiceData Replication ServiceThe Data Replication Service replicates data from the master database residing on theserver.The Data R

Viewing replica nodes in a replica groupYou can view the replica nodes in a group.Procedure1. On the System Manager console, under Services, click Rep

Manage Elements field descriptionsUse this page to view the create, edit, view, and delete instances of the application.Name DescriptionName Displays

Repairing all replica nodes in a replica groupYou can replicate data for all the replica nodes that are in a group. You can perform thisoperation if r

Removing a replica nodeProcedure1. On the System Manager console, under Services, click Replication.The system displays the Replica Groups page.2. Sel

Name DescriptionSynchronization Status Replication status of the replica group. Thesystem displays the out of sync status if anyone of the group repli

Name Description• Repairing: This status indicates that thedata replication process is in progress. Thecolor code of the status is yellow.• Synchroniz

Data Replication field descriptionsGeneralName DescriptionReplica Node Group Name of the group of the replica server.Replica Node Host Name The IP add

Managing scheduled jobsSchedulerScheduler is a schedule management service that provides the ability to monitor the tasks thatare scheduled for execut

Viewing pending jobsProcedure1. On the System Manager console, under Services, click Scheduler.2. Click Pending Jobs in the left navigation pane.Relat

Viewing details of a completed jobProcedure1. On the System Manager console, under Services, click Scheduler.2. Click Completed Jobs in the left navig

ii. On the Completed Jobs page, select a completed job and clickMore Actions > View Log.ResultThe log viewer displays the log details for the selec

Note:The system displays this field only for the completed jobs.9. Click Apply.The system displays jobs that match the filter criteria.ResultEditing

ContentsChapter 1: Getting started...13Introduction...

Button DescriptionMore Actions > Import Opens the Import Applications page. Usethis page to bulk import application data froma valid xml file.Filte

Deleting a jobBefore you beginYou must log in as an administrator to delete an administrator scheduled job.About this taskUse this functionality to de

Disabling a jobAbout this taskUse this functionality to make a job inactive.Procedure1. On the System Manager console, under Services, click Scheduler

ii. On the Completed Jobs page, select a completed job and clickMore Actions > Enable.The State of the selected job is changed to Enabled.ResultSto

Name DescriptionJob Name The name of the scheduled job.Job Status The current status of the pending job. Theoptions are:1. Pending Execution2. Running

Button DescriptionFilter: Enable Displays fields under select columns that youcan use to set filter criteria. This is a togglebutton.Filter: Disable H

Completed Jobs field descriptionsUse this page to view and edit the completed jobs. In addition, you can also perform thefollowing operations:• Disabl

Name DescriptionFrequency The time interval between two consecutiveexecutions of the job.Scheduled By The scheduler of the job.Button DescriptionView

Criteria sectionClick Advanced Search to view this section. You can find the Advanced Search link at theat the upper-right corner of the page.Name Des

Name Descriptionthe application. The SystemAdministrator can reschedule and stopa system schedule job, but can notdelete the job.2. Admin scheduled jo

Button DescriptionEdit Opens the Job Scheduling-Edit Job pagethat you can use to edit the pending jobinformation.Cancel Closes the Job Scheduling-View

PortName DescriptionName Displays the name of the port.Port Displays the port on which the applicationinstance is running.Protocol Displays the protoc

Name Description5. Failed6. Successful7. Not Authorized Note:You can only view the information in thisfield.Job State The state of a job indicates whe

Job Scheduling-On Demand Job field descriptionsUse this page to schedule an on demand job.Job DetailsName DescriptionJob Name The name of the job.Job

Name DescriptionJob Type The type of job represented by an icon thatcorresponds to its type. The application usesdifferent icons to represent the Job

Button DescriptionContinue Disables the job and cancels the nextexecutions that are scheduled for the job.Cancel Cancels the operation of disabling a

Name DescriptionFrequency The time interval between two consecutiveexecutions of the job.Scheduled By The scheduler of the job.Button DescriptionConti

Name DescriptionFrequency The time interval between two consecutiveexecutions of the job.Scheduled By The scheduler of the job.Button DescriptionConti

Managing system data516 Administering Avaya Aura® Session Manager November 2010Comments? [email protected]

Appendix A: Default certificates used forSIP-TLSThe Trusted/CA certificate of the issuer that follows is used to generate the default Identity Certifi

Certificate Authority serial:00 Signature Algorithm: sha1WithRSAEncryption 60:3e:b6:92:b6:8f:be:f8:a0:05:32:d5:12:19:59:b8:8e

dBW9uKQkImd8KU= -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIE3zCCA8egAwIBAgIBWzANBgkqhkiG9w0BAQUFADBeMQswCQYDVQQGEwJVUzET MBEGA1UEChMKQX

Name Description• GUI: Use this option to create any GUIaccess point.• OtherProtocol Displays the protocol that the applicationinstance supports to co

hvcNAQEBBQADggEPADCCAQoCggEBANHrAz5BUuNXL3cH9eAodevZY+5C1IaBtmxe K7+TweCWSljAeX/e2EKMQatNIOFHO3cXqV7ERBUp0ymmrnnmLeqVfbS9anWOzoGr MCZ3grohkFWh41uBzxlg

LtNd36MZl/KavEn6wCChR5IM1GAPwCIvZV pG907FRxPoxdZOAZZRqgWzG7L9mC30NxBiBwA3DO9GbFqOdeW8zupf5SBZqpQ7k/ DZO7oAuYZE8GFhNkUVECAwEAAaOBzDCByTAdBgNVHQ4EFgQUix

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Appendix B: Regular Expression constructsConstruct MatchesCharactersx The character x\\ The backslash characterCharacter classes[abc] a, b, or c (simp

\p{Lu} An uppercase letter (simple category)\p{Sc} A currency symbol\P{InGreek} Any character except one in the Greek block (negation)[\p{L}&&

IndexAaborting a user import job ...114about Adaptations ...25

Backup Hostname ...24Backup page ...480Ba

deleting Locations ...248deleting pending jobs ...500de

Llegal notice ...2list of XML Schema Definitions and Sample XMLs forbulk Import ...

pattern list ...315Peak (Cross-Cluster Total) ...2

Name DescriptionPort Displays the port on which the applicationinstance is running.Order Displays the order in which the access pointsare accessed.But

searching for alarms ...461searching for logs ...467se

viewing applications ...404viewing background edit job status ...363viewing Com

Name Descriptioninstance. This field is not required for ASGlogin.Is SSH Connection Use this check box to specify whether theSSH connection should be

Name DescriptionMessaging Type Displays the type of the Messaging box. Thefollowing are the types of messaging:• MM: for Modular Messaging systems• CM

Assign ApplicationsName DescriptionName Displays the name of the applicationinstance.Type Displays the type of application.Description Displays a brie

Button DescriptionView Opens the View Trust Certificate page. Usethis page to view the certificate details.Add Opens the Adds Trusted Certificate page

The page displays the following fields when you select the Import from existing option.Name DescriptionCertificate Name Specifies the fully qualified

Name DescriptionValid To Specifies the date and time until which thecertificate is valid.Key Size Specifies the size of the key in bits forencryption.

Adding trusted certificates...45

Name DescriptionIssuer Name Specifies the name of the issuer of thecertificate.Finger Print Specifies the finger print that authenticatesthe certifica

Name DescriptionService Name Specifies the name of the service that usesthe identity certificate.Common Name Specifies the common name to identify the

Managing Security62 Administering Avaya Aura® Session Manager November 2010Comments? [email protected]

Chapter 4: Managing UsersIntroductionThis chapter explains adding a user profile for accessing enhanced enterprise call handlingfacilities using:• ap

See the topic Creating a Communication Manager instance onpage 31 for details.• Add the Communication Manager Feature Server as anApplication. See the

A user may have more than one Communication Profile. For more information regarding thefields, see the on-line help.Procedure1. On the System Manager

The box must be checked in order to associate the user with the selectedCommunication Manager station settings. Otherwise, leave the box uncheckedto c

Managing communication profilesCreating a new communication profileProcedure1. On the System Manager console, under Users, click User Management.2. Cl

• On the User Management page, select a user and click Edit.• On the User Management page, select a user and click View > Edit.4. On the User Profi

Related topics:New User Profile field descriptions on page 82User Profile Edit field descriptions on page 92Modifying a communication address of a com

Aborting a user import job on first error...114Canceling a us

4. On the User Profile Edit page, click the Communication Profile tab.5. In the Communication Profile section, click a communication profile.6. In the

• Station Profile: to create an association between a station and a user• Messaging Profile: to create an association between a subscriber mailbox and

Note:Select the Delete Messaging on Unassign of Subscriber from User or DeleteUser check box if you want to delete the subscriber mailbox from thecom

Removing association between a subscriber mailbox and a userBefore you beginThe Delete Subscriber on Unassign of Subscriber from User or Delete User c

2. Click Manage Users in the left navigation pane.3. On the User Management page, select a user and perform one of the followingsteps:• Click Edit.• C

7. Click Commit to add the endpoint profile.The field names that are marked with asterisk (*) are mandatory fields. You mustenter valid information in

Removing association between an endpoint and a userBefore you beginEnsure that you have not selected the Delete Endpoint on Unassign of Endpoint from

• Click Edit.• Click View > Edit.4. On the User Profile Edit page, click the Communication Profile tab.5. In the Endpoint Profile , clear the check

Related topics:User Profile Edit field descriptions on page 92Viewing details of a userBefore you beginThe permission to view the details of the selec

Note:This operation marks the deleted users as deleted and stores them in thedatabase in a list of deleted users. However, the deleted users can bepe

Creating Adaptations...261Adaptat

You may apply one or more filters to view users that match the filter criteria.Procedure1. On the System Manager console, under Users, click User Mana

4. In the Criteria section, do the following:a. Select the search criterion from the first field.b. Select the operator from the second field.c. Enter

Procedure1. On the System Manager console, under Users, click User Management.2. Click Manage Users in the left navigation pane.3. On the User Managem

Name Descriptiontakes the form of username@domain. It isused to create the user's primary handle.You cannot edit this field for users with thelog

Name DescriptionPostal Code Displays the postal code used by postalservices to route mail to a destination. InUnited States this is Zip code.Province

Name DescriptionName Displays the name of the communicationprofile for the user.Default Displays the profile that is made default is theactive profile

Name Description• Microsoft Exchange: Signifies that thehandle is an e-mail address and supportscommunication with Microsoft SMTPserver.• Lotus Notes:

Name DescriptionPrimary Session Manager Select the Session Manager instance thatshould be used as the home server for thecurrently displayed Communica

Name DescriptionLSP that is resident with the Branch SessionManager.Home Location A Home Location can be specified to supportmobility for the currentl

Name/Button DescriptionVoice Mail Number The voice mail number of the endpoint youwant to associate.Delete Endpoint on Unassign of Endpointfrom User o

Deleting Routing Policies...302Delete Co

Name Descriptionheader row to select all the roles assigned tothe user account.Name The name of the role.Description A brief description about the rol

Name DescriptionSpeed Dial The value specifies whether the speed dial isset for the contact or not.Speed Dial Entry The reduced number that represents

Button DescriptionNew Opens the New Private Contact page. Usethis page to add a new private contact.Delete Deletes the selected contacts.Filter: Disab

The User Profile Edit page has the following four tabs:• Identity• Communication Profile• Membership• ContactsIdentity tab — Identity sectionName Desc

Name Descriptionthat cannot handle localized text, forexample, some endpoints.Honorific Displays the personal title for address a user.This is typical

Communication Profile tab — Communication Profile sectionUse this section to create, modify and delete a communication profile for the user. Eachcommu

Button DescriptionNew Displays the fields for adding a newcommunication address.Edit Use this button to edit the information of aselected communicatio

Name Description• Other SIP: Indicates that the handlesupports other SIP-based communicationthan the ones mentioned above.• Other XMPP: Indicates that

Name DescriptionOrigination Application Sequence Select an Application Sequence that will beinvoked when calls are routed from this user.A selection i

Name Descriptionphone does not match any IP AddressPattern of any of the location.Communication Profile tab — Endpoint Profile Note:The page displays