Avaya BCM 2.5 Call Detail Recording System Guia do Utilizador descarregar pdf (Página 73)

Call Detail Recording System Administration Guide

Glossary

This Glossary provides terms used in the Business Communications Manager Call Detail

Recording System Administration Guide.

Account feature code

A three-digit number that enables users to enter a Call Detail Recording account code

from a two-line display telephone.

Baud

A variable unit of data transmission speed equal to one bit per second.

Business Communications Manager

Call Detail Recording is an application on your Business Communications Manager

system used to record call activity.

Business Communications Manager base unit

The central hardware component in the Business Communications Manager system. This

unit has its own processor and memory, and provides a physical point for connection of

various types of data terminals, telephones and expansion modules.

Call Accounting

An optional software program used to analyze the data collected by Call Detail Recording

and to organize it according to a company’s needs.

Call report

A type of report created by Call Detail Recording. This report includes information about

a call's duration and number dialed. Call report information is collected to itemize

telephone activity.

CLASS

Custom Local Area Signalling Services is a collection of services from the local telephone

company.

CLID

When available from the local telephone company, Calling Line Identification shows the

calling number on the telephone display.

CMS

Call Management Services is a collection of services from the local telephone company.

CMS is a part of CLASS.

Default

A value that Call Detail Recording assumes unless another one is specified.

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Avaya BCM 2.5 Call Detail Recording System Guia do Utilizador Página 73