Avaya BCM 2.5 Call Detail Recording System Guia do Utilizador descarregar pdf (Página 67)

Chapter 4 Install CDRClient Application 67

Call Detail Recording System Administration Guide

Call Detail Recording Record Security

The records from Call Detail Recording are sensitive in nature. Communication among top

executives and external companies, telephone banking passwords, long distant PIN codes, etc. are

some of the examples that require protection from unauthorized access. With the introduction of

network real time access in Call Detail Recording, the System Administrator must setup the

system to protect against unauthorized access.

The default installation of Call Detail Recording enables the CDR group to have launch permission

to the records. This means anyone in the same group has access to the Call Detail Recording

records.

To guard against unauthorized access to Call Detail Recording records, you must add only the

authorized users to the Call Detail Recording group. In this configuration, the NT security protects

all records against unauthorized access.

CDR Group User Administration

User groups are created during installation. The System Administrator can add user names to the

CDR group and grant them access to Call Detail Recording records using the Business

Communications Manager Unified Manager. The System Administrator can also modify user

access privileges or delete existing user names from the group. Figure 81 shows an example of the

User Administration

window

. Refer to “User Administration window” on page 67.

Figure 81 User Administration window

Note: For more information, refer to the Programming Operations Guide that

came with your system.

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Avaya BCM 2.5 Call Detail Recording System Guia do Utilizador Página 67