Avaya BCM 2.5 Call Detail Recording System Guia do Utilizador descarregar pdf (Página 43)

Chapter3Call Detail Recording Reports43

Call Detail Recording System Administration Guide

Figure 20 Sample target line transfer

Special station set numbers

Call Detail Recording reserves two special station set numbers to represent special entities in the

Business Communications Manager server that can answer calls. You must identify these special

entities to interpret the reports correctly.

The following are the special entities:

• Auto Attendant

•Remote Pager

When the Auto Attendant answers incoming calls, the station set number reports as 0 (zero). When

the Remote Pager answers incoming calls, the station set number reports as 7.

Advice of charges at end of call (AOCE)

On ISDN ETSI lines only, the cost of a call is available on an SL -1 record. Cost appears in dollars

or pulse units. The maximum amount chargeable to an SL-1 account is $999999 or 99999 units.

Figure 21 shows an example of end of call with currency charges of $123.45. The amount is

rounded down to the nearest dollar. Refer to “Sample end of call with charges rounded down” on

page 43.

Figure 21 Sample end of call with charges rounded down

Figure 22 shows an example of end of call with currency charges of $123.50. The amount is

rounded up to the nearest dollar. Refer to “Sample end of call with charges rounded up” on page

43.

Figure 22 Sample end of call with charges rounded up

Figure 23 shows an example of end of call with pulse charges of 456 units. Refer to “Sample end

of call with pulse charges” on page 44.

S 029 00 T037103 DN7499 04/04 15:02

E 030 00 T037103 DN7370 04/04 15:07

N 003 00 DN0285 T181000 07/19 16:43 00:00:02 999

00000 000123

N 002 00 DN0285 T181000 07/19 17:21 00:00:03 888

00000 000124

1 2 ... 38 39 40 41 42 43 44 45 46 47 48 ... 75 76

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Avaya BCM 2.5 Call Detail Recording System Guia do Utilizador Página 43