Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador descarregar pdf (Página 59)

Chapter 4 Call Detail Recording reports 59

Call Detail Recording System Administration Guide

Figure 54 Account code line

The line that appears if an account code is entered. Account codes can be a maximum of 12 digits.

Figure 55 Password

The line that appears if a password is entered. The password ID is a maximum of two digits

(00-99). The report indicates the password override ID and not the password itself.

Figure 56 Last line

The line that shows the last line of a call report if call states are missed, or if a call is missed

altogether. This line is followed by a carriage return and two line feeds so that there is a blank line

before the start of the next call report.

Figure 57 Physical line

The line that identifies the physical line of an incoming call on a target line. The line number is

fixed at four digits (with leading zeroes).

Figure 58 CLID information

The lines that appear if CLID information is available. The calling number can be a maximum of

12 characters, of which a maximum of 11can be digits. If a number received is longer than 11

digits, then slash (/) is the first character, followed by the 11 least significant digits. The name can

be a maximum of 15 characters. Each of the number and name can contain UNKNOWN. The third

line is the call type, which indicates either LONG DISTANCE or UNKNOWN if call type

information is not available. The DNIS number, if available, appears after the call type. The DNIS

number is followed by the Bearer Capability. The last line is the PRI call-by-call service, which

appears only when the PRI service information is available.

Figure 59 Room status

The lines that appear if the room occupancy status of a room changes to vacant.

00:00:00 ACCOUNT CODE XXXXXXXXXXXX

00:00:00 RESTRICTION PASSWORD XX

REPORTS LOST

LINE = XXXX

CALLING NUMBER XXXXXXXXXXX

NAME XXXXXXXXXXXXXXX

UNKNOWN

DNIS NUMBER XXXXXXXXXX

BC = SPEECH

PRI SERVICE TIE XXXXX

VOIP CALL

-------- 23/01/98 23:49:00 STN = 12345

HOSPITALITY VACANT

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Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador Página 59