Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador descarregar pdf (Página 43)

Chapter 4 Call Detail Recording reports 43

Call Detail Recording System Administration Guide

SL-1 Standard reports

The following figures show examples of SL-1 Standard reports.

Figure 3 Outgoing call on line 52 from station set 7425

Figure 4 Incoming call on line 47 to station set 2221

Figure 5 Call transfer

An outgoing call on line 38 from station set 7447 and transferred to station set 2221.

Figure 6 Conference call

A two-line conference call with two outgoing calls.

Ad Hoc Multiparty Conferencing feature

In SL-1 format, the Ad hoc multiparty conferencing feature tracks a multiparty conference as a

Start (S), Transfer (X), End (E) record sequence, where the destination of the transfer is the

conference server for external parties only. The End record indicates the conference server as the

originating identifier.

A set of SL-1 records involving at least four parties in a conference displays any external party

involved in the conference call, regardless of the number of internal parties. All conference call

participants (both internal and external) produce a Start (S), Transfer (X) and End (E) record.

SL-1 CLID reports

The SL-1 CLID report has two lines. The CLID information, if available, appears in the third

character position of the second line.

The CLID number is always 16 digits. Any missing numbers are represented by an “x.” If there is

no CLID Information available, no CLID Information report is delivered.

N 027 00 DN7425 T052000 04/04 14:03 00:01:32 5551212

N 028 00 T047000 DN2221 04/04 14:22 00:12:04

S 029 00 DN7447 T038000 04/04 15:02 8761344

X 030 00 T038000 DN2221 04/04 15:03

E 031 00 T038000 DN2221 04/04 15:07

S 000 01 DN6545 T038000 04/04 12:23 9369552

E 001 01 CF0001 T038000 04/04 12:27

S 002 01 DN6789 T047000 04/04 12:23 8082635

E 003 01 CF0001 T047000 04/04 12:27

1 2 ... 38 39 40 41 42 43 44 45 46 47 48 ... 67 68

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Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador Página 43