Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador Página 28
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28 Chapter 3 Configuring and managing CDR data
N0060599N0060599
To install the CDR Pull Client
1 Exit any Windows programs that are running.
2 Start a browser session and connect to the BCM web page.
The BCM Login dialog box appears.
3 Enter your username and password and click OK.
The Welcome to BCM page appears.
4 Click the Administrator Applications link.
The Administrator Applications page appears.
5 Click the CDR Clients link.
The CDR Clients download page appears.
6 Click the Download CDR Clients link.
The File Download dialog box appears.
7 Click Save and save the application where you want to install it.
8 After the application downloads, double-click it to launch the installation, and follow the
instructions in the Installation Wizard.
Starting the CDR Pull Client
To start the CDR Pull Client, complete the following procedure.
To start the CDR Pull Client
1 Click Start and point to Programs.
2 Point to Nortel and then point to CDR Client.
3 Click CDR Pull Client.
The CDR Pull Sample Application window appears.
Note: Your system administrator provides the correct URL for the BCM web page.
Note: The CdrClientInstaller.exe file installs the CDR Livestream and the CDR Pull
Client.
- Document Status: Standard 1
- Document Version: 02 1
- Part Code: N0060599 1
- Date: June 2006 1
- Trademarks 2
- Task list 3
- 4 Task list 4
- Contents 5
- Chapter 1 7
- Audience 8
- Acronyms 8
- Related publications 9
- How to get Help 10
- Chapter 2 11
- N0060599N0060599 12
- Table 1 Report Options 12
- Report formats and types 13
- To assign Norstar report type 14
- Assigning the Date Format 14
- To assign the Date Format 14
- Assigning the Header Format 14
- To assign the Header Format 15
- Assigning the Report Language 15
- To assign the Report Language 15
- Assigning Report Filters 15
- To assign Report Filters 15
- Creating the Feature Code 16
- To designate the feature code 16
- Configuring the Prefix Filter 17
- Include DNIS Info Yes/No 18
- Table 3 Report contents 19
- Chapter 3 21
- Table 4 File Settings 23
- Managing CDR data 24
- Using CDR Pull Transfer 25
- To set up a CDR user account 26
- Starting the CDR Pull Client 28
- To start the CDR Pull Client 28
- Configuring the BCM List file 29
- To create a BCM List file 29
- To select the BCM List file 30
- Scheduling a Pull Transfer 31
- To schedule a Pull Transfer 32
- Using CDR Push Transfer 33
- Using CDR Livestream 37
- Call Detail Recording display 39
- Chapter 4 41
- SL-1 report options 42
- SL-1 Standard reports 43
- SL-1 CLID reports 43
- Norstar reports 45
- Norstar Standard reports 46
- Norstar CLID reports 46
- Norstar Real-time report 47
- Figure 22 Call with DNIS 48
- Figure 23 Transferred call 48
- Norstar All report 49
- Target line/physical lines 50
- Busy reports 50
- Bearer Capability data 51
- PRI call-by-call service 51
- Voice over IP calls 52
- External call forwarding 53
- Line descriptions 56
- Table 10 Real-time record 60
- Figure 67 Charges in units 62
- Figure 68 No charge 62
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