Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador descarregar pdf (Página 39)

Chapter 3 Configuring and managing CDR data 39

Call Detail Recording System Administration Guide

Call Detail Recording display

With the CDR Livestream you can monitor records remotely as calls occur.

To access the CDR Livestream

1 Click the Start button and click Programs.

2 Click Nortel and click CDR Livestream.

The CDR Livestream window appears. The CDR Livestream window displays real-time

statistics that you can view and print.

Figure 2 CDR Livestream window

To use the CDR Livestream

1 Type the server name of the BCM 4.0 you want to connect to.

2 Type the username and password to authenticate the user.

Must be part of CDR User Group on BCM.

3 Click the Start button to view call activity records.

4 Click Stop to stop viewing call activity records.

Note: You must have a Call Detail Recording user account on the BCM to use the

CDR Livestream.

Note: If you do not know the server name, ask your System Administrator.

1 2 ... 34 35 36 37 38 39 40 41 42 43 44 ... 67 68

Sem comentários

Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador Página 39