Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador descarregar pdf (Página 35)

Chapter 3 Configuring and managing CDR data 35

Call Detail Recording System Administration Guide

IP Address or

Machine Name

Applies only to Push

Enter the IP address or Machine name of the central server that you are sending CDR

information to.

Enter the IP address in the format 10.10.10.1, for example. A machine name can be a maximum

of 47 characters.

Remote User

Applies only to Push

Enter the FTP login username that BCM 4.0 uses when connecting to the central server.

The Remote Username must be the same as the username you assigned to BCM 4.0 in the

central server configuration, and can be a maximum of 47 characters.

If you leave the Remote User box blank, the system uses the user ID “anonymous” with no

password to access the FTP server.

Security Note: If you use the “anonymous” user ID, there is no security provided for CDR files on

the FTP server. Anyone who logs on to the FTP server with the “anonymous” user ID can access

your CDR information.

Remote

password

Applies only to Push

Enter the FTP login password that BCM 4.0 uses when connecting to the central server.

The Remote Password must be the same as the password you assigned to BCM 4.0 in the

central server configuration, and can be a maximum of 47 characters.

Destination FTP

Alias

Applies only to Push

Enter an FTP alias on the central server where CDR information is transferred.

An example of a destination FTP alias is \Telephone_systems\Call_Records.

In the central server configuration, you must grant FTP writing permission at this location for the

username you entered in the Remote User box and the password you entered in the Remote

Password box.

The destination FTP alias can be a maximum of 47 characters.

Note: If you leave the Destination FTP Alias box blank, CDR files are transferred to the FTP

home directory for that particular user ID.

Number of

Retries

Applies only to Push

Enter the number of times, from 0 - 10, that the system tries to send CDR information to the

central server if a data file transfer fails. The default is 0.

If you enter 0, the system does not attempt to resend the data.

Compress files

before transfer

Applies only to Push

Select whether CDR data files are compressed into a zip file before they are transferred to the

central server.

The name of the zip file created is BCM machine name + year (4 digits) + month (2 digits) + day

(2 digits) + hour (2 digits) + minute (2 digits) + second (2 digits) + zip.

For example: SouthBCM20010915084522.zip.

Select the check box to compress the files into a zip file, or leave the check box clear to send the

files uncompressed.

The default is to not to compress the files (check box not selected).

Include Metrics

File

Applies only to Push

Select this check box to ensure that Hunt Group hourly statistics and metrics files are included

with the CDR data files when they are transferred to the central server.

Delete files after

transfer

Applies only to Push

Select whether CDR data files are deleted from the system after the files are successfully

transferred to the central server. Select the check box to delete the files after they are

successfully sent, or clear the check box to leave the files on the system.

The default is not to delete the files (check box cleared).

Table 5 Data File Transfer settings

Setting Description

1 2 ... 30 31 32 33 34 35 36 37 38 39 40 ... 67 68

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