Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador descarregar pdf (Página 3)

Task list 3

Call Detail Recording System Administration Guide

Task list

To configure Report Options .........................................................................................11

To assign the SL-1 report type ......................................................................................13

To assign Norstar report type ........................................................................................14

To assign the Date Format ............................................................................................14

To assign the Header Format........................................................................................15

To assign the Report Language ....................................................................................15

To assign Report Filters ................................................................................................15

To designate the feature code.......................................................................................16

To assign, change or delete Prefix Filters .....................................................................18

To configure CDR Report contents ...............................................................................18

To configure CDR Report File Settings .........................................................................22

To set up a CDR user account ......................................................................................26

To set Data Transfer type to Pull...................................................................................27

To install the CDR Pull Client ........................................................................................28

To start the CDR Pull Client ..........................................................................................28

To create a BCM List file ...............................................................................................29

To select the BCM List file.............................................................................................30

To add a BCM 4.0 system to the BCM List file..............................................................30

To change the connection information for a BCM 4.0 system on the BCM List file.......31

To remove a BCM 4.0 system from the BCM List file....................................................31

To schedule a Pull Transfer...........................................................................................31

To delete a Pull Transfer schedule................................................................................32

To read and reset transfer statistics ..............................................................................33

To schedule a data file transfer .....................................................................................34

To transfer the Call Detail Recording information immediately .....................................36

To install CDR Livestream.............................................................................................37

To access the CDR Livestream.....................................................................................38

To use the CDR Livestream ..........................................................................................38

To print records as you view them.................................................................................39

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Avaya BCM 4.0 Call Detail Recording System Manual do Utilizador Página 3