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Report Basics

Chapter 5

About Real-Time Graph Reports 5-3

About Real-Time Graph Reports 5

BCMS Vu Real-Time Graphs provide periodically updated images of the

current status of the call center. The first time you open a BCMS Vu Real-

Time Graph report, you use the New Report option in the File menu to

create the report. After you have created and saved a Real-Time Graph

report, you can access the report using the Open Reports option on the File

menu.

You can specify that the bars on a Real-Time Graph Report be either

horizontal or vertical. The numeric value of each item will be displayed next

to the bar that represents it.

This section includes the following sub-sections:

●

Categories of Real-Time Graph Reports

●

Sample Real-Time Graph Report

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Things to remember about Real-Time Graph Reports

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Maximum values and real-time graph scales

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Real-time Graph Report attributes.

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Avaya R2 Guia do Utilizador Página 94