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Error Log 10-25

Troubleshooting

Chapter 10

Error Log 10

The BCMS Vu error log is an ASCII file containing the most recent 300

system messages generated by BCMS Vu. It is kept on the Server PC and

contains messages about both Server and Client incidents.

The error log displays information about the last 300 incidents that have

occurred. After 300 entries have been reported, the log rolls over, deleting

the oldest record and writing in the newest. The contents are updated

automatically every 30 seconds; the most recent incident is displayed at the

top of the error log window.

You will not be able to see information about incidents which have occurred

since you opened the error log until you close the “Notepad” window and

re-open it. You should close the error log display as soon as you have read

it or fixed the problem. You can select it again later if you encounter any

more trouble.

Each row of the error log describes one incident. The significance of each

column is as follows:

●

There are three severity levels indicated by icons:

Danger: A problem that stops part of the system from

functioning normally

Warning: A problem that should be fixed immediately

Information: Useful information.

●

The subsystem name identifies the module of the application in

which the problem occurred. For example, the Server, Client, and

ConnectionServer.

Note

In spite of its name, the error log also reports potential

problems and useful information about the software and the

system.

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