Avaya R2 Guia do Utilizador descarregar pdf (Página 141)

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Working with Reports

7-16 Creating a Wallboard Display

The content of this window depends on the category of data you chose

to display in Page 2 of the wizard.

For example, if you chose “Agent summary” in Page 2 of the wizard, the

following window appears:

6. Select the items you want to report on:

a. If there is a “Split/Skill name” pull-down menu on the wizard page,

select one item from the menu.

b. From the “Available ...” list, choose the splits/skills, agents, or

VDNs you want to report on.

1. To choose all splits/skills, agents, or VDNs in the “Available ...”

list, select Add All.

2. To choose individual splits/skills, agents, or VDNs, highlight

each item and select Add.

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