Avaya R2 Guia do Utilizador descarregar pdf (Página 130)

Working with Reports

Chapter 7

Creating a Real-Time Graph Report 7-5

8. When all the data items you want to display are in the “Selected Items”

list select Next.

The “Select orientation of the bar chart” window appears.

9. a. Select the radio button next to “Vertical Bars” or “Horizontal Bars,”

depending on how you want the bars in the chart to align themselves.

b. Select the radio button next to either “By split/skill” (or “By agent” or

“By VDN,” as appropriate) or “By data item” depending on how you

want the data arranged on the report. Refer to “Sample Real-Time

Graph Report” on page 5-5 for examples of the two ways of

displaying Real-Time Graph Reports.

10. To close the wizard and display the report, select Finish.

The Graph Properties Wizard closes and the Real-Time Graph you have

just defined appears on the BCMS Vu main window.

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Avaya R2 Guia do Utilizador Página 130