Avaya R2 Guia do Utilizador Página 215
- Página / 260
- Índice
- RESOLUÇÃO DE PROBLEMAS
- MARCADORES
Avaliado. / 5. Com base em avaliações de clientes
10-18 Resolving Problems
Troubleshooting
Unexpected symptoms,
such as processor
hanging and/or error
messages indicating a
memory allocation
problem.
Programs other than
Microsoft Office 95 and
Symantec pcANYWHERE
installed on the Server or
Client PC. Lucent
Technologies certifies that
BCMS Vu software has
been tested and found to
run co-resident with
Microsoft Office and
Symantec pcANYWHERE.
Lucent makes no claims
whatsoever as to the
compatibility of BCMS
Vu software with any
other software
application.
Remove incompatible
application(s) and restart
BCMS Vu.
Miscellaneous Problems
Problem Probable Cause Action
- BCMS Vu™ Software 0 1
- Software License Agreement 3
- Table of Contents 0 6
- Table of Contents 7
- Preface P 10
- Audience 0 11
- Contents of This Document 0 12
- Related Documents 0 15
- Introduction 1 16
- Features of 17
- Software 1 17
- Benefits of 18
- Introduction 19
- Chapter 1 20
- Operating Environment 1 21
- For the 22
- Client PC 1 22
- Software Restrictions 1 23
- Administrative Requirements 1 24
- Performance Considerations 1 25
- Help Escalation 1 25
- BCMS Vu Server 28
- What Can I Do Using 29
- Server? 2 29
- Server Software 2 30
- Server Basics 31
- Chapter 2 32
- Opening 33
- Server the First Time 2 33
- Server Main Window 2 37
- System Menu Box 2 38
- Title Bar 2 38
- Menu Bar 2 38
- Options 2 39
- Toolbar 2 42
- Status Bar 2 43
- Server Action Area 2 44
- BCMS Vu 45
- BCMS Vu Client 46
- Client? 3 47
- Client Software 3 48
- BCMS Vu 49
- Chapter 3 50
- Disconnecting 51
- Client from a Server 3 51
- Reconnecting 51
- Client to a Server 3 51
- Client Main Window 3 53
- System Menu Box 3 54
- Title Bar 3 54
- Menu Bar 3 54
- Options 3 55
- Window 3 57
- Toolbar 3 58
- Status Bar 3 59
- Report Display Area 3 59
- Connection Status 3 59
- Server Name 3 60
- Client On-Line Help 3 61
- Configuring and 62
- Managing BCMS Vu 62
- Software 62
- Configuring 64
- from the Server 4 64
- Chapter 4 66
- System 4 68
- Downloading Historical Data 4 69
- Registering Wallboards 4 72
- Registering Clients 4 74
- About Shares 4 75
- from the Client 4 76
- Thresholds 4 77
- Maximum Values 4 78
- Managing 82
- Historical Data 4 82
- Repairing the Database 4 86
- Re-indexing the Database 4 87
- Compacting the Database 4 88
- Managing Memory Allocation 4 88
- Managing Miscellaneous 90
- Functions 4 90
- Understanding Real-Time 92
- Reports 5 92
- Chapter 5 100
- Report Basics 101
- About Wallboard Displays 5 107
- Wallboard Display Features 5 108
- Types of Wallboards 5 109
- Sample Wallboard Display 5 110
- About Time Trace Reports 5 112
- Sample Time Trace Report 5 114
- Understanding Historical 116
- Reports 6 116
- Data on the DEFINITY system 6 117
- Chapter 6 118
- Creating Historical Reports 6 119
- Sample Historical Report 6 120
- About Historical Reports 121
- Working with Reports 7 126
- Working with Reports 127
- Chapter 7 128
- Saving a Report 7 159
- Closing a Report 7 160
- Opening a Report 7 161
- Printing Reports 7 163
- Displaying 168
- Information on 168
- External Wallboards 168
- Configuring a Wallboard 8 169
- Starting 169
- Wallboard Software 8 169
- Exiting 169
- Wallboard 170
- Chapter 8 172
- BCMS Vu Real-Time 176
- Report Data Items 176
- Definition 177
- Chapter 9 178
- Troubleshooting 10 198
- Resolving Problems 10 199
- Chapter 10 200
- 10-4 Resolving Problems 201
- Troubleshooting 201
- 10-6 Resolving Problems 203
- 10-8 Resolving Problems 205
- 10-10 Resolving Problems 207
- 10-12 Resolving Problems 209
- 10-14 Resolving Problems 211
- 10-16 Resolving Problems 213
- 10-18 Resolving Problems 215
- 10-20 Resolving Problems 217
- 10-22 Resolving Problems 219
- 10-24 Resolving Problems 221
- Error Log 10 222
- 10-26 Error Log 223
- Connection Log 10 224
- Verifying the COM Port 10 225
- Setting Up The COM Port 10 226
- HyperTerminal 227
- 11. Type ati 231
- ID Description Resolution 235
- 10-50 Error Codes 247
- Glossary 0 248
- Glossary 249
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