Avaya Troubleshooting Routers Guia de Resolução de Problemas Página 82

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Troubleshooting Routers
5-4
Refer to one of the following sections if it applies to your problem:
•“Dr
opped Frames
•“A
TM VC . . . Failed Message
•“Upper
-Layer Protocols Failing to Pass Packets
Dropped Frames
Troubleshoot as follows:
1. Enter the following command to display the value of the
wfAtmAlcXmtPacketClips attribute:
get wfAtmAlcDrvEntry.29.*
2.
Enter this command again in 1 minute to determine whether the ATM
port is dropping frames because of congestion on the outgoing queue.
3. Enter the following command to display the value of the
wfAtmAlcCopRcvClipPackets attribute:
get wfAtmAlcCopDataPathEntry.11.*
4.
Enter this command again in 1 minute to determine whether the ATM
port is dropping frames because of congestion on the incoming queue.
5. Determine which upper-layer protocols configured to run on the same
port are receiving data.
6. Use Packet Capture and a network analyzer to determine which type of
data is on the line.
ATM VC . . . Failed Message
If the message “ATM VC mod failed” appears, the VC (virtual circuit) request to
the driver failed. The message “VC ATM add failed” usually appears afterwards.
Do the following.
1. Check the VC definition in the configuration file and make sure that you
defined the AAL (ATM adaptation layer) type as AAL 5.
2. Determine whether an oversubscription of the port cell rate occurred.
3. Make sure you used a VCI (Virtual Channel Identifier) number greater
than 32.
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