
Troubleshooting Routers
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Reading the Release Notes and Relevant Documentation
The release notes and the manuals that describe how to configure and manage the
protocols on your network provide guidelines on how to prevent problems. Read
them before installing or upgrading router or Site Manager software.
Minimizing Disruption When Installing New Software
When installing or upgrading software, or using a new feature for the first time,
test it at a time or on a node that minimizes disruption to the network. After
verifying the change, make the change and verify it on one node at a time in the
network. Doing so will help you to isolate and solve any problems that may occur
as a result of the change.
Selecting the Proper Tool for Configuring a Router
We recommend that you use the configuration tools as follows:
• Use the Configuration Manager in remote or local mode when you create a
new configuration file or make major changes to an existing configuration file.
• Use the Configuration Manager in dynamic mode only to perform minor
changes such as change a filter or add a port.
• Use the Technician Interface to issue
set
and
commit
commands to make
minor configuration changes only if the Site Manager is unavailable; the
Technician Interface does not provide error-checking.
Saving Your Configuration Changes
The router overwrites the configuration changes in memory when it reboots. If
you use either the Configuration Manager in dynamic mode or the Technician
Interface
set
and
commit
commands to change the file in memory, you must
perform the following procedures if you want to save your changes.
Caution:
Dynamic changes to the router’s base records and global
parameters can cause an interruption in service. For example, if you change
the size of the bridge forwarding table, the router deletes the table and
re-creates it, causing a temporary decline in performance. Therefore, you may
want to schedule such changes to minimize their impact on your network.
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