Avaya Troubleshooting Routers Guia de Resolução de Problemas descarregar pdf (Página 137)

Troubleshooting a Network Connection Problem

6-31

3. Check the values of the following statistics twice and compare them to

determine whether the protocol is currently receiving and transmitting

packets, and generating errors:

• The reception and transmission statistics

If the reception or transmission statistics do not change, do the following:

— Check the reception and transmission statistics of the other protocols

associated with the same connector and the same slot.

— Try disabling and enabling the protocol, and watch the log messages

to determine why the connection will not come up.

• The error statistics

4. Make sure that the next hop and network you are trying to reach are in

the routing table entries.

5. Verify the conﬁguration parameters.

6. Use Packet Capture and a network analyzer to check the segments

involved in the problem.

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Avaya Troubleshooting Routers Guia de Resolução de Problemas Página 137