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Troubleshooting Routers
A-2
System Startup
The following sample message is from a log of a Series 7 router after we restarted
it by entering the
boot 2:- 2:log.cfg command. This message indicates that the
system is preparing the router software image:
@ 29: mm/dd/yy 11:48:14.507 DEBUG # 2 BOOT ( 12) Image is in
compressed format... decompressing
The boot PROM generates the following message for each slot. This message
shows the revision of the boot PROM on the FRE processor module, not the
revision of software.
@ 12: mm/dd/yy 11:47:57.007 INFO # 3 GAME ( 11) Starting image
rel/
<revision_no.>
/boot Day MMM DD 00:12:43 EDT yyyy
Because the router received instructions to perform a named boot (that is, it
received instructions to boot with a specified router software image or
configuration file on a specified slot, Slot 2), the system does not query the
backplane for the router software image; Slot 2 becomes the server of the router
software image. The router bootstraps the loader software and loads the router
software image (in this example, bn.exe) from the memory card in Slot 2.
@ 25: mm/dd/yy 11:48:06.058 DEBUG # 3 GAME ( 66) BackBone(s)
became (re)connected
+ starting Loader
+ LOADER: starting gate 0x0000e @ 0x3050ced2 (env=0x00000000,
flags=0x00000001)
@ 26: mm/dd/yy 11:48:08.054 DEBUG # 2 GAME ( 66) BackBone(s)
became (re)connected
+ starting Loader
+ LOADER: starting gate 0x0000e @ 0x3050ced2 (env=0x00000000,
flags=0x00000001)
@ 27: mm/dd/yy 11:48:12.695 DEBUG # 2 NVFS ( 37) Memory Card
Inserted: FLASH (EMBEDDED ALGORITHMS) Memory Type Detected
+ Flash media info: Mfg ID 0x1, Device ID 0x29, number of chips 8
@ 28: mm/dd/yy 11:48:12.695 DEBUG # 2 BOOT ( 6) Found image
'bn.exe' on local file system... booting
@ 29: mm/dd/yy 11:48:14.507 DEBUG # 2 BOOT ( 12) Image is in
compressed format... decompressing
FSM (finite state machine) messages indicate slot-to-slot communication. Each
slot is in one of four different states: “DOWN,” “SYNC,” “ACTIV” (active), and
“HOLD.”
- Troubleshooting Routers 1
- Bay Networks Software License 3
- Contents 5
- About This Guide 15
- CompuServe 16
- How to Get Help 17
- Conventions 18
- Acronyms 19
- Chapter 1 25
- Introduction 25
- Caution: 26
- Backing Up Your Files 27
- Preparing to Troubleshoot 28
- Filtering Event Messages 30
- <object> 38
- <volume> 41
- <attribute> 42
- Using Ping 44
- Using Packet Capture 45
- Documenting Each Step 47
- Chapter 2 49
- Chapter 3 53
- Damaged Router 54
- Power Problem 54
- Blown Fuse 54
- LEDs Not Lit 55
- Router Won’t Boot 55
- Checking the Boot PROMs 58
- Configuration File 58
- Example: 59
- Lost Password 62
- No Space Left on Memory Card 63
- Memory or Buffer Problem 64
- Bad Forward Checksum Errors 69
- Backplane BOFL 71
- Fault Message 72
- Chapter 4 73
- (continued) 75
- Chapter 5 79
- Dropped Frames 82
- ATM VC . . . Failed Message 82
- <slot> 87
- Troubleshooting Routers 100
- <slot_no.> 101
- <connector_no.> 101
- <setting> 101
- <instance> 103
- <ENTITY> 104
- Chapter 6 107
- Troubleshooting AppleTalk 108
- Troubleshooting DLSw 110
- Troubleshooting IP 112
- <TELNET 114
- Ping Does Not Work 115
- <slot_no.> 116
- Network Unreachable Message 117
- Host Did Not Respond Message 118
- Remote Station 120
- Troubleshooting IPX 122
- <destination_address> 125
- <service_name> 126
- Troubleshooting OSI 127
- Chapter 7 139
- Cannot Find File Message 140
- <community index> 144
- <IP address> 144
- <pathname> 147
- Chapter 8 149
- Getting Help 149
- <filename> 151
- Appendix A 153
- Reading the Event Log 153
- System Startup 154
- Dial-on-Demand Raise DTR Log 170
- Dial-on-Demand V.25bis 174
- Appendix B 189
- Run Packet Capture 189
- Implementation Notes 192
- Getting Started 192
- <slot_mask> 193
- Creating an Instance for MCT1 194
- 10902101 195
- Example 1 197
- Example 2 197
- <line_no.> 198
- <value> 198
- Enabling Packet Capture 199
- Starting Packet Capture 200
- Terminating Packet Capture 200
- <start> 201
- <count> 201
- Capture file: 203
- Using Optional Features 204
- Assigning Filters 207
- <attribute_no.> 208
- Specifying the Reference 210
- Specifying the Offset 211
- Configuration Examples 213
- Example 3 214
- Example 4 214
- Example 5 215
- <IP_address> 219
- <filename.> 219
- Displaying the File 221
- Examples: 222
- Basic Parameters 225
- <slot no.> 229
- Trigger Parameters 230
- Attribute Name 231
- Attribute 231
- MIB Object ID 231
- Filter Parameters 232
- Bisynchronous 238
- Frame Relay 238
- Passthru 239
- PTP (STANDARD) 240
- Token Ring 241
- (continued) 243
- Packet Size, B-11, B-41 250
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