
Troubleshooting Routers
5-22
• You configured the DTE/DCE (Data Terminal Equipment/Data
Communication Equipment) with promiscuous mode turned on.
The remote loopback test allows data to leave the router, cross the synchronous
circuit to the remote CSU/DSU, and come back to the router.
If the transmission and reception statistics increment without errors, perform the
local and remote loopback tests at the remote side.
If the local loopback test did not cause any error count to be incremented, but the
remote loopback test did, request that the carrier test the line and remote
CSU/DSU.
If the local loopback test causes the error counts to continue to increment,
complete one of the following procedures in order to isolate the problem:
• Disconnect the cable from the port of the router reporting the errors and plug
it into another port on the router that you know works correctly.
If the synchronous errors persist, verify that you properly configured the
newly tested port, test the cable, and test the local CSU/DSU.
If the errors go away, compare the newly tested port’s configuration to that of
the original port. If the port configurations are the same, try swapping the link
module that has the original port with a new link module.
• Or, connect the port of the router reporting the errors to another CSU/DSU
and monitor the line statistics.
If the errors persist, try another cable. If errors continue to persist, try
swapping the link module with a new one.
Caution: Do not do loopback testing on a synchronous port during
production network time if the bridge is operating on that port.
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