Avaya IP500 V2 Instruções de Operação descarregar pdf (Página 72)

Installing IP500/IP500 V2 Page 72

15-601042 Issue 28g (11 October 2013)IP Office 9.0

3.6 Starting System Monitor

System Monitor is a tool that can show all activity on the IP Office system in

great detail. As a consequence, interpretation of Monitor traces requires a high-

level of data and telephony protocol knowledge. However, all IP Office installers

and maintainers must understand how to run Monitor when necessary as Avaya

may request copies of Monitor traces to resolve support issues.

Requirements

· o IP Office Administration PC

A Windows PC with the IP Office Administrator Application suite installed

· o LAN Cable

1.To start System Monitor:

1.Select Start | Programs | IP Office | System Monitor.

2.If System Monitor has run before, it automatically attempts to connect with the system that was previously being

monitored. If otherwise or you want to monitor a different system, use the steps below to select the required

system.

3.Select File and then Select Unit.

4.Enter the IP Address and Password of the system that you want to monitor.

· Protocol

The default Protocol for System Monitor operation is UDP. This reduces the impact on the system of sending

records, especially when a large number of records are being sent. The TCP is only supported when

connecting to system running the IP Office Release 9.0 or higher. Using the TCP protocol to connect to pre-9.0

systems can cause packet congestion on the IP Office and affect services. In order to use System Monitor

remotely through Avaya SAL, select TCP.

· Which Password?

Using IP Office Manager, it is possible to set a specific Monitor Password. If the system does not have a

Monitor Password set, System Monitor uses the system's System Password. The Monitor Password and

System Password are set within a system's security configuration settings.

5.If you want System Monitor to start with a previously saved set of trace options, use the Trace Log Settings

Filename browse button to select the trace options settings file.

6.Click OK.

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Avaya IP500 V2 Instruções de Operação Página 72