Installing IP500/IP500 V2 Page 377
15-601042 Issue 28g (11 October 2013)IP Office 9.0
System Components: Applications
10.14.7 Flare Experience for IP Office
Flare Experience for IP Office is a user softphone application which allows the user to make and answer their calls from a
range of telephone devices. Flare Experience for IP Office client software is available Windows, iPad and Android devices.
Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.
Flare Experience for IP Office is supported on IP Office standard mode systems. The features available to the user
depend on how the user is licensed for Flare Experience for IP Office and whether the system also includes one-X Portal
for IP Office and Voicemail Pro .
Flare Experience for IP
Office Mode
· Make calls, hold calls, mute
and transfer calls.
· System directory.
· Local application call log.
· Make calls, hold calls, mute
and transfer calls.
· System directory.
· Local application call log.
Advanced Features
(Require one-X Portal for IP Office and Voicemail Pro)
· User directories and call logs
via one-X Portal for IP Office
· Presence (XMPP).
· 2-Party Instant Messaging
· 2-Party video calls.
· Dual extension support.
· Office Worker or
· Power User.
· Essential Edition*
· Preferred Edition
· Avaya Softphone license.
· Office Worker or
· Power User.
IP Office Essential
Edition
IP Office Preferred
Edition
IP Office Advanced
Edition
· Client Software
The source for the Flare Experience for IP Office client software depends on the user device. However, since Flare
Experience for IP Office is supported on a number of Avaya platforms, in all cases the installer must ensure that
they obtains a Flare Experience for IP Office client that specifically states IP Office support.
Windows PC Requirements
· Where supported, Windows 7 support is
only on Professional, Enterprise and
Ultimate versions.
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