Avaya Call Detail Recording System Manual do Utilizador Página 67
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Index 67
Call Detail Recording System Administration Guide
report filters
descriptions 16
Call Forward ALl Calls 53
Call Forward Busy 53
Call Forward No Answer 53
call record
Call Detail Recording
security 7
call types
VoIP 52
call-by-call service 51
changing
prefix filters
Call Detail Recording 18
CL-1
Call Detail Recording reports 41
CLID reports
Call Detail Recording
SL-1 43
line descriptions 56
conferencing
Ad Hoc Multiparty
Call Detail Recording 43
configuring
Call Detail Recording 11
prefix filters 17
Report Options 11
CDR report contents 18
prefix filters
Call Detail Recording 17
report contents
Call Detail Recording 18
configuring Report Options 11
contact center
set numbers 49
D
deleting
prefix filters
Call Detail Recording 18
descriptions
Real-time record 60
dialed number 52
Dialed Number Identification Service 52
digit suppression
Call Detail Recording
after connect is disabled 19
after connect is enabled and Line Supervision is
available 19
after connect is enabled and Line Supervision is
not available 19
assigning Suppress Digits 20
changing Suppress Digits 20
configuring leading digits suppression 20
Direct Inward Dial 50
E
Element Manager
assigning
CDR prefix filters 18
Call Detail Recording 11
livestream 38
Call DetailRecodring
User Group Administration 21
changing
CDR prefix filters 18
deleting
CDR prefix filters 18
Suppress Digits
Call Detail Recording 20
end of call with charges not available 45
end of call with charges rounded down 45
end of call with charges rounded up 45
end of call with no charge 45
end of call with pulse charges 45
extension transfer 53
external call forward 60
external call forwarding
configurations
Call Forward All Calls 53
Call Forward All No Answer 53
Call Forward Busy 53
F
feature code types
Call Detail Recording
account code 17
feature codes
account code list
Call Detail Recording 17
Call Detail Recording 16
account code list 17
account codes 17
creating 16
designating 16
Field definitions
- Document Status: Standard 1
- Document Version: 03.01 1
- Document Number: NN40010-602 1
- Date: November 2006 1
- Trademarks 2
- Task list 3
- 4 Task list 4
- Contents 5
- Chapter 1 7
- Audience 8
- Acronyms 8
- Related publications 9
- How to get Help 10
- Chapter 2 11
- NN40010-602NN40010-602 12
- Table 1 Report Options 12
- Report formats and types 13
- To assign Norstar report type 14
- Assigning the Date Format 14
- To assign the Date Format 14
- Assigning the Header Format 14
- To assign the Header Format 15
- Assigning the Report Language 15
- To assign the Report Language 15
- Assigning Report Filters 15
- To assign Report Filters 15
- Creating the Feature Code 16
- To designate the feature code 16
- Configuring the Prefix Filter 17
- Include DNIS Info Yes/No 18
- Table 3 Report contents 19
- Chapter 3 21
- Table 4 File Settings 23
- Managing CDR data 24
- Using CDR Pull Transfer 25
- To set up a CDR user account 26
- Starting the CDR Pull Client 28
- To start the CDR Pull Client 28
- Configuring the BCM List file 29
- To create a BCM List file 29
- To select the BCM List file 30
- BCM List file 31
- Scheduling a Pull Transfer 31
- To schedule a Pull Transfer 31
- Using CDR Push Transfer 33
- Using CDR Livestream 37
- Call Detail Recording display 38
- Chapter 4 41
- SL-1 report options 42
- SL-1 Standard reports 43
- SL-1 CLID reports 43
- Norstar reports 45
- Norstar Standard reports 46
- Norstar CLID reports 46
- Norstar Real-time report 47
- Figure 22 Call with DNIS 48
- Figure 23 Transferred call 48
- Norstar All report 49
- Target line/physical lines 50
- Busy reports 50
- Bearer Capability data 51
- PRI call-by-call service 51
- Voice over IP calls 52
- External call forwarding 53
- Line descriptions 56
- Table 10 Real-time record 60
- Figure 67 Charges in units 62
- Figure 68 No charge 62
- Glossary 63
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