Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 34)

34 Chapter 3 Configuring and managing CDR data

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Pushing Call Detail Recording information

You can push CDR information immediately whenever you wish to, or you can schedule a Push

Transfer to occur on a regular basis. If you create a schedule, you must specify:

• where the files are transferred to

• how often the transfer occurs

• on which day the transfer starts

• at what time the transfer starts

To schedule a data file transfer

1 In Element Manager, on the Task Navigation panel, click the Configuration tab.

The Configuration folders display.

2 Click the Telephony folder and click Call Detail Recording.

The Call Detail Recording panel appears with the Report Options tab displayed.

3 Click the Data File Transfer tab.

4 Configure the Data File Transfer settings.

Table 5 Data File Transfer settings

Setting Description

Transfer Type

Select how often CDR information is sent to a central server

Push-Daily – Once a day at the time you select in the Transfer time box

Push-Weekly – Once a week at the time and day you select in the Transfer Time box and Day of

the week boxes

Push-Monthly – Once a month at the time entered in the Transfer Time box and the date entered

in the Day of Month box

Pull – Sets the BCM system in Pull mode, so that it will accept data file transfer requests from the

central server. The Pull option is not used for scheduling a Data File Push Transfer.

None – The files are not sent to a central server.

The default for this parameter is None.

IP Address or

Machine Name

Applies only to Push

Enter the IP address or Machine name of the central server that you are sending CDR

information to.

Enter the IP address in the format 10.10.10.1, for example. A machine name can be a maximum

of 47 characters.

Remote User

Applies only to Push

Enter the FTP login username that BCM uses when connecting to the central server.

The Remote Username must be the same as the username you assigned to BCM in the central

server configuration, and can be a maximum of 47 characters.

If you leave the Remote User box blank, the system uses the user ID “anonymous” with no

password to access the FTP server.

Security Note: If you use the “anonymous” user ID, there is no security provided for CDR files on

the FTP server. Anyone who logs on to the FTP server with the “anonymous” user ID can access

your CDR information.

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