Avaya Call Detail Recording System Manual do Utilizador descarregar pdf (Página 33)

Chapter 3 Configuring and managing CDR data 33

Call Detail Recording System Administration Guide

To read and reset transfer statistics

1 In Element Manager, on the Task Navigation panel, click the Configuration tab.

The Configuration folders display.

2 Click the Telephony folder and click the Call Detail Recording task.

The Call Detail Recording panel appears with the Report Options tab displayed.

3 Click the Data File Transfer tab.

The following read-only Transfer Statistics are displayed in the lower panel:

• Most recent successful transfer

• Number of successful transfers

• Most recent failed transfer

• Reason for failure

• Number of failed transfers

• Largest file transferred

• Smallest file transferred

• Total number of bytes transferred

• Total number of files transferred

4 To reset the statistics, click Reset Statistics.

Using CDR Push Transfer

To use the CDR Push Transfer the following are required:

• an FTP Server application installed on a central client

• the FTP Server application configured to receive connections from the desired BCM systems

• write permissions granted to use the appropriate directories to put the transferred files

• a ZIP/UNZIP utility installed (if using the file compression feature)

• a username/password defined for use by the BCM system that has the appropriate access for

FTP transfer

• a BCM configured to push the files to the central client

Setting Up the FTP server application

Follow the configuration instructions for the FTP server application you have selected for the

central client. You must decide whether to use anonymous FTP or a username and password

combination to access the FTP server. For security reasons, it is recommended to have a username

and password.

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Avaya Call Detail Recording System Manual do Utilizador Página 33