Avaya Configuring DLSw Services Manual do Utilizador Página 243

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DLSw Troubleshooting
114063 Rev. A C-23
Table C-8. SNA Troubleshooting
Problem Possible Cause Action/Solution
SNA stations cannot
connect over DLSw.
1. Host is unavailable or IP
cannot reach it
2. XID is incorrect
3. Destination MAC address
incorrect; if LLC media is
Ethernet, the address
needs to be in
non-canonical format
4. First experience with new
device
1. Verify the status of the
host and attempt to ping the
target router.
2. Obtain correct XID
values.
3. Verify that the Destination
MAC address is correct; if
the LLC media is Ethernet,
then flip the address format.
4. Obtain flows and traces
and contact Bay Networks.
SNA stations fail in heavy
network traffic.
1. Other traffic is taking too
much time on the WAN
2. DLC initiated termination
of session
1. Use protocol prioritization
to provide more bandwidth
to SNA.
2.Depending on the
configuration, refer to the
LLC or the SDLC
Troubleshooting table.
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