Avaya R2 Guia do Utilizador Página 29

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Introduction
Chapter 1
Software for Maintenance Contracts 1-11
Software for Maintenance Contracts 1
In addition to installing BMCS Vu software, you need to install pcANYWHERE
software on the same PC as the Server software. The pcANYWHERE software
enables Avaya Services to log into your PC remotely and perform troubleshooting
procedures.
Use the installation procedures in the pcANYWHERE documentation to install your
Server PC as a host computer.
Avaya recommends that pcANYWHERE software be opened only when working
with Avaya Services personnel, to prevent unauthorized remote access to the BCMS
Vu Server PC. Remote access is possible only when pcANYWHERE software is open
and set up as a host PC.
Caution
Because pcANYWHERE software allows a remote PC to access the
BCMS Vu Server PC, it is essential that you take the following
precautions:
While installing pcANYWHERE software, do not select the
Autoload option. The Autoload option starts pcANYWHERE
each time the computer is turned on.
Do not start pcANYWHERE software unless you are asked to
do so by Avaya Services, and be sure to close it immediately
afterwards.
If you must leave pcANYWHERE software open at all times for
your own purposes, use a password that is not related in any
way to the passwords you use to access the DEFINITY system
or BCMS. Include characters in the password that are not
alphabetic (use numbers, special characters). Do not make this
password widely known. Refer to the pcANYWHERE users
guide for instructions on establishing passwords.
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