Avaya BCM50 Guia de Resolução de Problemas descarregar pdf (Página 74)

74 Chapter 7 Troubleshooting Tools

NN40020-700NN40020-700

• PSTN Fallback Metrics—View how many fallback attempts and fallback failures occur within

a specific period using the PSTN Fallback Metrics panel.

• Proactive Voice Quality Management—Proactive Voice Quality Management (PVQM)

metrics allow you to monitor the quality of VoIP calls. You can also use the PVQM metrics to

diagnose infrastructure problems in your network.

For information about monitoring system performance, see the chapter “Monitoring BCM50

Telephony Metrics” in the BCM50 Administration Guide (NN40020-600):

Utilities

BCM50 provides the following utilities:

• BCM Monitor—BCM Monitor is a stand-alone diagnostic application that the system

administrator can use to view real-time system and IP telephony information about BCM50

systems.

• Ping—Ping (Packet InterNet Groper) is a utility that you can use to verify that a route exists

between the BCM50 and another device.

• Route trace—You can use Trace Route to measure round-trip times to all hops along a route.

This helps you to identify bottlenecks in the network.

• Ethernet activity—The Ethernet Activity panel is a utility that you can use to view ethernet

activity in the BCM50 system.

For information about utilities, see the “BCM50 Utilities” chapter in the BCM50 Administration

Guide (NN40020-600).

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