Avaya 3100 Mobile Communicator Manual do Utilizador descarregar pdf (Página 51)

Troubleshooting corporate directory

search problems

Use this section to troubleshoot problems with corporate directory search.

Figure 14 " Troubleshooting tree for corporate directory search problems"

(page 51) shows the troubleshooting tree for this problem.

Figure 14

Troubleshooting tree for corporate directory search problems

Using the above tree, you start the analysis using the following steps:

1. Do all clients have problem with the corporate directory search? If so,

set up the scenario with one client as described in "Corporate directory

search problem scenario setup" (page 52) to capture the information.

2. Analyze the information captured, as described in "Corporate directory

search problem analysis" (page 54).

Avaya 3100 Mobile Communicator

Troubleshooting

NN42030-700 02.03 15 July 2010

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Avaya 3100 Mobile Communicator Manual do Utilizador Página 51