
Using log files 23
Procedure steps
Step Action
1
Click the Tools tab.
The Tools page displays.
2
Scroll to the Server Logs section.
3
In the redundant configuration, select a gateway.
4 Click the column heading to sort the logs:
•
Filename—Sort in alphabetical order.
•
Size (MB)—Sort by file size.
• Last modified—Sort by date modified.
5
To reverse the sorting order, click the column heading again.
--End--
Opening a log file
You can open the log files in a number of applications, including Hilios
Text Pad, and Microsoft WordPad. Do not use the Microsoft default viewer
(Notepad) because the log file does not display in an easily readable
format.
Procedure steps
Step Action
1
Browse to the folder where you have downloaded the log file.
2 Right-click the file, select Open With, Choose Program.
3 Select a file viewer application from the list. For example,
WordPad.
4 Click OK.
Open the log file in the file viewer application you selected.
--End--
Avaya 3100 Mobile Communicator
Troubleshooting
NN42030-700 02.03 15 July 2010
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